Joe Trejo

Great service and helpful with questions Wanted to help in any way possible as needed help in any way possible as needed More

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The car buying experience we had was amazing. we were extremely happy with the customer service and sales person Clark who was extremely knowledgeable and very nice to do business with. Would high we were extremely happy with the customer service and sales person Clark who was extremely knowledgeable and very nice to do business with. Would highly recommend buying from this dealership in the future. More

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Very helpful, They listen to your needs and wants and help you make it happen. No hassle, no pushiness. They know their Subaru vehicles inside and out. Super friendly, super helpful. No stress car buying help you make it happen. No hassle, no pushiness. They know their Subaru vehicles inside and out. Super friendly, super helpful. No stress car buying! More

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Very professional service and staff are very helpful. Kudos to Marissa Anderson and Brian Turner. Kudos to Marissa Anderson and Brian Turner. More

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Went above and beyond to find the perfect car and the best sales staff around best sales staff around More

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I recently visited Elk Grove Subaru, and I was very impressed with their service. Finding the right car for my family was crucial. I have so much appreciation to Marissa, whose assistance and expertise impressed with their service. Finding the right car for my family was crucial. I have so much appreciation to Marissa, whose assistance and expertise made the car buying experience outstanding. What made this dealer even more remarkable was the fact that my father had previously purchased a car from Marissa. This not only attests to her consistent dedication to customer satisfaction but also gave me confidence in her ability to guide me towards the perfect car. Joe's professionalism in handling the paperwork was commendable. He made sure that all the necessary documents were prepared accurately and efficiently, ensuring a smooth transaction. His attention to detail and friendly demeanor added to the overall positive experience. One aspect that truly stood out was the dealer's commitment to price matching. As a savvy shopper, I wanted to ensure that I got the best possible deal. The dealer's willingness to match prices not only saved me money, but it also demonstrated their dedication to going above and beyond for their customers. It also saved me A LOT of time from going to a ton of other dealers! Living in a rural area, safety was a primary concern for my family. The Subaru car I ultimately purchased from this dealer has proven to be an ideal fit for our needs. Its reliable performance gives me a sense of confidence, particularly when navigating challenging terrains. Perfect choice for family adventures and everyday commuting. I wholeheartedly recommend this Subaru car dealer to any one in search of a reliable, customer-oriented experience. They exceeded my expectations! More

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Marissa was very nice, polite and professional. We had great experience, everything good, we love it 😀.. We had great experience, everything good, we love it 😀.. More

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This was my first Subaru purchase and the car is great. They have a lot of vehicles and models to choose from. Craig has been great and knowledgeable, was not pushy to purchase a vehicle and understood my They have a lot of vehicles and models to choose from. Craig has been great and knowledgeable, was not pushy to purchase a vehicle and understood my budget and what kind of vehicle I was looking for (10/10). However, when it came time to purchase the vehicle itself, it took longer than I had anticipated. Ended up at the dealership for five hours the first night. Came to pick up the vehicle the next day and was told something completely different from what we had agreed to the night before. Trying to add on what we didn't ask for. With all that was going on the manager was rude and not once did he come out to talk to me directly, but I can hear him in his office that wasn't pleasant.. A different salesperson was working with us that day and became agitated and asked if we wanted the car or not. It left an unpleasant taste towards the end of the visit, I still wanted the car and needed one urgently. They asked if there was anything that they can do to make my experience positive and still have not gotten a call back. Unfortunately I'm not sure if I want to service my vehicle with them in the future. More

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Too easy to do business with to be called a car dealer. And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bul And didn't have to spend 5 hours. I'd rather have surgery without a sedative than deal with a car dealership. Sometimes you just have to bite the bullet and go in and hope for the best. I feel like I got it, the best. Thank you More

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Working with Joe Trejo and the Elk Grove Subaru team was refreshing after visiting so many different dealers around the area. I went in to test drive the 2023 Outback, and ended up buying the same day. Joe refreshing after visiting so many different dealers around the area. I went in to test drive the 2023 Outback, and ended up buying the same day. Joe was knowledgeable, patient, and his attentive and energetic attitude was so appreciated - and was one of the reasons I felt comfortable buying my car from them. Joe met every one of my non-negotiables and requests with a smile and a "yes". I am not an easy customer, and felt cared for and most importantly, respected. Members like Joe are an asset to have on a team and would (and very much will) recommend him to anyone looking at buying a new car. A special shout out to Aaron and Mike from Management and Finance - thank you all for the laughs, your patience, and support. More

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