Joe Sweitzer

Joe Sweitzer, Rob Payson, Neil Bell, Carlos Jourdan and Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing b Patty McCrea - ALL helped me directly or indirectly on this service visit. What a GREAT team - as always. I won’t go anywhere else! I’ve been doing business with this dealership for 30 years. These guys are the best I’ve had the pleasure to work with on my 2 current Lexus’s. 5 stars !! More

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Manager has been trying hard to communicate to lexus corporate about issue with car. However, no solution has yet to be provided corporate about issue with car. However, no solution has yet to be provided More

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Our purchase was made easier by Ryan's knowledge and his dedication to getting the process completed in a timely manner. his dedication to getting the process completed in a timely manner. More

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Rob Payson has been my services advisor for some time now. I'm proud to say Mr. Payson has demonstrated true exception professional services. I trust Mr. Payson with providing me with outstanding custom now. I'm proud to say Mr. Payson has demonstrated true exception professional services. I trust Mr. Payson with providing me with outstanding customer services. Mr. Payson has always look for ways to accommodate me during my services needs. He's always pleasant to work with and eager to resolve any issues that may arise. A great advisor and wonderful person to work with. I always look forward to seeing Mr. Payson when I visit Lexus to have my vehicle serviced. I'm never disappointed working with Mr. Payson. More

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I always enjoy coming to Lexus of Wilmington. The service department is the best. Everyone is so friendly and my service professional who is Rob Payson is absolutely the best. He will make sure The service department is the best. Everyone is so friendly and my service professional who is Rob Payson is absolutely the best. He will make sure that I get what is needed for my car to stay in good running condition. More

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We were having our car serviced and were on a very tight time schedule. There was a delay, so we spoke with the service manager (Joe Sweitzer) about our issue, and without hesitation, he arranged to have ou time schedule. There was a delay, so we spoke with the service manager (Joe Sweitzer) about our issue, and without hesitation, he arranged to have our car serviced immediately. He listened intently, was personable, showed empathy and took immediate steps to correct our issue. Joe is the epitome of an excellent manager that truly cares about his customers which elevates Lexus Wilmington to an elite level, More

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Well run and organized business! Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. Will do business again Sales and Service. Service Director is very knowledgeable along with his service team. More

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I really enjoyed my experience with Darren when I was buying a car if you guys are looking to purchase any cars I suggest that you purchase at Lexus and Wimmerton and shot with Darren buying a car if you guys are looking to purchase any cars I suggest that you purchase at Lexus and Wimmerton and shot with Darren More

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My experience at Lexus of Wilmington was far better than I had expected. My Salesperson Tiffany made the experience fun. She stay engaged throughout the entire process and made us feel like we were her only I had expected. My Salesperson Tiffany made the experience fun. She stay engaged throughout the entire process and made us feel like we were her only customers. I will definitely be returning to Lexus of Wilmington to shop again and I will be asking for Tiffany for sure. More

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Joe went above and beyond the typical duties of service manager. He made sure I was 100% squared away with my used 2020 Toyota Sienna purchase. This man is an amazing, kind, generous and super approachable manager. He made sure I was 100% squared away with my used 2020 Toyota Sienna purchase. This man is an amazing, kind, generous and super approachable gentlemen. He made sure he had the time for your issues. We honestly found a gem of a dealership in the Delaware region, anytime we are buying a vehicle, it’s going to be from here from this experience. Thank you so much Joe! We will definitely be seeing you again! More

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