Joe Shane

I was very pleased with the service I was provided by Shane and the staff at Zigler. This was my third Subaru purchased from Shane. He always makes the process easy and goes above and beyond for his cust Shane and the staff at Zigler. This was my third Subaru purchased from Shane. He always makes the process easy and goes above and beyond for his customers. I highly recommend Shane and the staff at Zigler. Shane's level of professionalism and passion for his customers is why is what keeps me coming back. More

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I recently drove over an hour to look at an Acadia and was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the was immediately approached by Taylor Rice and had the absolute best experience with him and then we had to deal with Joe Shane who claimed to be the manager but their website just shows him as a Team Lead. He was extremely condescending, rude, laughed at me, refused to give me the name and the phone number of the "only man above him in charge" and told me I would need to get it from their website. I asked him 3 times for his name and number and he told me even his boss told him to tell me to get it from the website and not give it to me. I wrote his name down so that I could remember and with a smirk he said "you can write my name and number down all you want" I was honestly shocked and disgusted with how I was treated. He made a degrading comment about the amount of the monthly payment we could afford as he was clearly upset that we were offended by the trade in offer and that how they do not negotiate on any of their car prices as they are priced to sell. Do not waste your time with this dealership. More

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Very clean and professional! Loved the staff who worked with me! Would definitely recommend to anyone who asks. Loved the staff who worked with me! Would definitely recommend to anyone who asks. More

by SHAEEBIRD Verified Customer Verified Customer

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The purchase of this vehicle was made easy by Taylor and Kaitlynn. I would recommend them. Kaitlynn. I would recommend them. More

by KCOOK2 Verified Customer Verified Customer

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Our sales specialist Kaitlynn Hayward did a great job. She was courteous and very helpful with ensuring my buying experience was as easy as possible, considering we lived 7 hours away, she made every effo She was courteous and very helpful with ensuring my buying experience was as easy as possible, considering we lived 7 hours away, she made every effort to have everything in place once we arrived. Taylor Holtsclaw and Joe Shane were equally helpful with making the car buying process as easy as possible. As far as purchasing the vehicle, I would recommend them and will purchase another vehicle from them. However, the after-purchase process has not went well at all. I am still operating on my dealer tag passed the expiration, first off, they have mailed the registration to the wrong county office twice even though I have repeatedly requested it be sent to another location, I am not sure if Colby is relaying this information. I am still waiting on a cargo cover I was promised, it will be 2 months next week. More

by JC86834 Verified Customer Verified Customer

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Excellent selection of several different types Subaru vehicles….more and bigger selection than any other dealership in Northern Indiana! vehicles….more and bigger selection than any other dealership in Northern Indiana! More

by BMG6868 Verified Customer Verified Customer

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Timely service and everyone was professional, It was very easy getting in and out, staff was courteous easy getting in and out, staff was courteous More

by BCHAMPION0 Verified Customer Verified Customer

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Sean our salesman was amazing in helping us find our right vehicle. Some frustration during financing but overall a great experience. right vehicle. Some frustration during financing but overall a great experience. More

by EMMA Verified Customer Verified Customer

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The process and follow-up were excellent. Everything came together perfectly in a very turbulent time. Greatly appreciated. Everything came together perfectly in a very turbulent time. Greatly appreciated. More

by BCHAMPION0 Verified Customer Verified Customer

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Outstanding service provided by Tara Novak and Joe at the dealership. Thank you very much. dealership. Thank you very much. More

by HENRY.ARNOLD Verified Customer Verified Customer

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