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Joe Schmelzle

Overview Reviews (10) Inventory (414)

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Joe Schmelzle

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Joe Schmelzle

Shuttle Driver

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

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4.5

10 Reviews

Overview Reviews (10) Inventory (414)

Dealership Experience

7 yrs, 9 mos

4.5

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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10 Reviews of Joe Schmelzle

February 25, 2024

Dealership Rating

Employee Rating

Appreciate customer service and pickup service is very convenient. Prices are a bit high but have piece of mind about tech service. convenient. Prices are a bit high but have piece of mind about tech service. More

by PENN55CJGANN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leah Hummell

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Feb 26, 2024 -

Sunset Ford responded

Thank you for taking the time to share this with us! Our team is here for any future needs, and we hope to work with you again!

October 08, 2023

Dealership Rating

Employee Rating

Friendly and fast service, took care of our car repairs, kept us informed of progress kept us informed of progress More

by ymccreary

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2023 -

Sunset Ford responded

We appreciate the great review and your business! Our team hopes to work with you again!

August 03, 2023

Dealership Rating

Employee Rating

Shuttle service was excellent and greatly appreciated. Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much Shuttle drivers were very courteous. Service was completed in due time. We have no complaints about anything. Thank you so much More

by Judy

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Front desk girl, both shuttle drivers, 5 stars

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Aug 04, 2023 -

Sunset Ford responded

Thanks for the review and feedback Judy! We'll see you next time.

Aug 04, 2023 -

Judy responded

June 20, 2023

Dealership Rating

Employee Rating

Love the free shuttle service! ! The staff is very friendly. Love the NitroFill nitrogen tire fill service. Good people. ! The staff is very friendly. Love the NitroFill nitrogen tire fill service. Good people. More

by 1776_Patriot

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Jon Fletcher

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Jun 21, 2023 -

Sunset Ford responded

Thank you so much for the great review! Our team appreciates your business, and we will see you next time!

April 17, 2023

Dealership Rating

Employee Rating

In and out quickly. And they were courteous. They were very accommodating. Thanks for the service. And they were courteous. They were very accommodating. Thanks for the service. More

by tmichael845

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 18, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business! Our team is here for any future needs!

February 27, 2023

Dealership Rating

Employee Rating

Mike Sensmeyer and Stacy are Great. . Awesome Staff..Very Patient, and Polite.. Great Team To Work With.. . Awesome Staff..Very Patient, and Polite.. Great Team To Work With.. More

by Lachonda.smith

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Sensmeyer , Jon Fletcher, Stacey Krafft

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Feb 28, 2023 -

Sunset Ford responded

We appreciate you sharing your experience with us, and we can't thank you enough for your business. We wish you all the best and will see you next time!

October 29, 2022

Dealership Rating

Employee Rating

As always the service department was absolutely great! Brett was my service advisor he always kept me up-to-date on the status of my vehicle. Very nice and friendly guy! Brett was my service advisor he always kept me up-to-date on the status of my vehicle. Very nice and friendly guy! More

by jimijam

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Cory Pupillo, Brett Mathis

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Oct 31, 2022 -

Sunset Ford responded

Thank you for the wonderful review and rating! Our team truly enjoyed working with you, and we will see you next time!

September 27, 2022

Dealership Rating

Employee Rating

Sunset Ford has always been fair and honest with their repairs and service; even when my wife brings in the car for work. repairs and service; even when my wife brings in the car for work. More

by TomLammert

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis, Tim Stewart, Michael Sensmeyer, John Raster , Danielle Jansen

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Sep 28, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share your experience with us! Our team enjoyed having you here, and we wish you many happy, safe miles. See you next time!

May 16, 2022

Dealership Rating

Employee Rating

The staff here is awesome! I have my vehicle serviced here routinely, I experienced only one subpar check but that was remedied by the manager. I feel like this is my home base I have my vehicle serviced here routinely, I experienced only one subpar check but that was remedied by the manager. I feel like this is my home base when it comes to service! Trust and reliability goes a long way! Keep up the great service! More

by ctmrimike

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Sensmeyer, Gary Ray , Richard Lambert

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May 17, 2022 -

Sunset Ford responded

Thank you so much for the great review and kind words. It was such a pleasure having you here, and our team wishes you all the best. We appreciate your business, and we hope to see you again!

April 06, 2022

Dealership Rating

Employee Rating

Employees were polite & helpful. Work was completed in a timely manner. I appreciated the shuttle service. The driver was great. Work was completed in a timely manner. I appreciated the shuttle service. The driver was great. More

by jmjennewein

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 07, 2022 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! It was a pleasure working with you, and our team looks forward to your next visit with us!

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