Joe Sanchez

I was about 200 miles out of state and my Highlander would not start. An alarming message came on the dash stating low brake pressure, stop immediately. I did not know if there was a problem with the would not start. An alarming message came on the dash stating low brake pressure, stop immediately. I did not know if there was a problem with the brakes or the battery or both. There were no Toyota dealers for about 30 miles so I called Bredeman where the car was purchased and had always been serviced. The service technician just blew me off and would not tell me if the car was safe to drive on the toll road which has a 70 mile/hour speed limit. He told me to have the car towed to the dealer, Since this was out of state and 200 miles away, this was not a practical solution, I had purchased a new battery there less than a year before this happened. I got the car jumped and got to an automotive parts store. The battery was dead so I bought a new battery and managed to drive back to Chicago. I took the car to Bredeman to have the battery and car serviced as the new battery died. The service manager told me they would not honor the 2 year warranty because I went else where to buy a new battery. So I agreed to pay $170 to have the battery checked and signed the paperwork. I went to the waiting room and after about 10 minutes the service manager came and called me out and said he decided that he would not service my car. I said I already signed the paperwork agreeing to pay the $170 charge. He repeated that he decided that he would not service my car, just take the keys and leave. So I took the keys and left. When I purchased the car I was bullied into buying a service contract for more than $1000 extra over the purchase price. Since they are refusing to service my car I doubt that this would be honored. More

Report | Print

Jerry Giec was amazing to work with again, 3rd new Toyota I’ve bought through him! Loving my new Tundra!!! Thanks so much!! Will be back for new tundra next year Toyota I’ve bought through him! Loving my new Tundra!!! Thanks so much!! Will be back for new tundra next year More

Report | Print

This is the third car I purchased at this dealership and will continue to do so in the future. will continue to do so in the future. More

Report | Print

Patsy was the best. She kept me in the loop on when my RAV4 would arrive. She walked me through everything. So it was nice and easy. I always have a great experience whe She kept me in the loop on when my RAV4 would arrive. She walked me through everything. So it was nice and easy. I always have a great experience when I go in. More

Report | Print

Excellent work by Jerry Giec . I wanted to find a 4Runner and Jerry did not hesitate to help. Multiple other dealerships told me it was not possible but Jerry came through. Thanks I wanted to find a 4Runner and Jerry did not hesitate to help. Multiple other dealerships told me it was not possible but Jerry came through. Thanks again and I will be back. Keep up the great work. More

Report | Print

I had the best experience recently purchases my new ride from Jerry Giec Brian , Tran were all so great! I will for sure always go back for any future purchases. from Jerry Giec Brian , Tran were all so great! I will for sure always go back for any future purchases. More

Report | Print

100% recommended! !!! Great place to buy a car, they have a great service and a lot of cars to choice...I am grateful with Jerry . And the others and I am happy with my !!! Great place to buy a car, they have a great service and a lot of cars to choice...I am grateful with Jerry . And the others and I am happy with my Corolla! Perfect car to fit my needs and daily commute More

Report | Print

Great experience. I have bunch of Toyota dealers much closer to where I live but choose to go to bredemann . Like their customer service. I have bunch of Toyota dealers much closer to where I live but choose to go to bredemann . Like their customer service. More

Report | Print

Bredemann has serviced my 2004 Highlander since 2022 when I replaced it with a 2022 Rav4. They are a highly respectable group of people from their Sales to their Service personnel. I replaced it with a 2022 Rav4. They are a highly respectable group of people from their Sales to their Service personnel. More

Report | Print

Bredemann Toyota and Jerry Giec made my experience seamless and kept me informed. After an accident I needed a car quickly they helped me meet my budget and found the perfect car With a payment I can seamless and kept me informed. After an accident I needed a car quickly they helped me meet my budget and found the perfect car With a payment I can afford I'm very happy I made a purchase here! More

Report | Print