Joe Quaranta

Buy here at your own risk. They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale servi They go thru General Managers every 3-6 months. All is well up to when you make the purchase. It goes down fast from there. No after the sale service. No respect for the customer and what they promised. I dropped $120K on a full size Rover 2 years ago and got ZERO for after sale service. That Patrick Promise is a bunch of ..... Try complaining to their offices in Schaumburg. You will get a bigger nothing. It's all about what you get after you write the check which in my case was a disaster. Stay away. Go to Orloff or Hinsdale. You will get great service there. More

Report | Print

My Range Rover was serviced and I picked it up in January I am having issues again and had it towed there on 3/7/23. 2 WEEKS LATER 3/20/23 and still no response back from anyone regarding my vehicle. This is I am having issues again and had it towed there on 3/7/23. 2 WEEKS LATER 3/20/23 and still no response back from anyone regarding my vehicle. This is unacceptable on all levels. I left several VMs and 2 weeks later nothing. I have been on hold for over 6 minutes each time only to be transferred to a VM (I have recorded this as proof because it's hard to believe!!!) How is this acceptable!!!! I finally spoke to Ernie and he confirmed my truck is there but NO NOTES NOR NOTHING HAS BEEN DONE?? After 2 weeks. How does this even happen? More

Report | Print