Joe Pitchford

Terrible service department, my car has been there since Friday with no help from this dealership or corporate! Do not use this dealership for ANY service work!!!!!!!!!!!! Just don’t buy an AUDI period! It’ Friday with no help from this dealership or corporate! Do not use this dealership for ANY service work!!!!!!!!!!!! Just don’t buy an AUDI period! It’s a safety recall on my vehicle and it shut off in the middle of the road on me, but yet no one can even tell me when my car will be worked on! At first this dealership couldn’t even find my vehicle from when it was towed there! Complete disaster and unacceptable from Audi all around! More

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Had terrible experience with the service dept twice. Both times they tried to gouge me. First time was for a sensor calibration that was not needed, tried to get me to pay 650. Second time tried to charge me times they tried to gouge me. First time was for a sensor calibration that was not needed, tried to get me to pay 650. Second time tried to charge me 665 for a battery change for a3. That was an insane attempt by James to fleece me. I wrote to the owner company, no response, I guess they don’t care. Avoid them for an service related issues if you are out of warranty. Service manager was aware of transaction the second time. He apparently lowered the charge to 480 when other dealers charged 400-420. More

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Love the servic and staff here. Vito discs made it an easy experience. Highly recommend it makes the process very easy with no pressure.. highly recommend. easy experience. Highly recommend it makes the process very easy with no pressure.. highly recommend. More

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Once again Audi Lakeland has done it making my New car purchase absolutely amazing. The sales team at Audi Lakeland is absolutely the best and I love the way that Vito help me set up all the gadgets and d purchase absolutely amazing. The sales team at Audi Lakeland is absolutely the best and I love the way that Vito help me set up all the gadgets and doodads on my brand new e-tron. More

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Bought a 2018 Toyota Rav4 today from Avy. He made it so easy and explained everything while filling out paperwork. Everything was ready to be signed when I got off work and was out the door in 10 minutes. easy and explained everything while filling out paperwork. Everything was ready to be signed when I got off work and was out the door in 10 minutes. Vito, Zachary and Christian were so welcoming and friendly when I walked in the door and continuously offered me drinks and asked me if I needed anything. Also cannot thank Paul enough for making this deal possible and helping every step of the way. Will absolutley refer everyone to Audi Lakeland and am extremely happy I purchased from them. :) More

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Another great experience with our home town Audi dealer - Lakeland Audi! Vito was a tremendous help reviewing all our options and never once pushy. Entire staff was friendly and welcoming. Keep your purch Lakeland Audi! Vito was a tremendous help reviewing all our options and never once pushy. Entire staff was friendly and welcoming. Keep your purchase local! More

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We just purchased our 6th vehicle from Audi Lakeland. With every purchase, I remember why we don’t buy anywhere else. We love dealing with honest and ethical people. Thank you Paul, Vito and everyone at With every purchase, I remember why we don’t buy anywhere else. We love dealing with honest and ethical people. Thank you Paul, Vito and everyone at Audi Lakeland for another fantastic experience. More

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Outstanding guy and very helpful and explain everything about the car and got us a very good deal I would recommend this guy I would go back and buy again with Rey about the car and got us a very good deal I would recommend this guy I would go back and buy again with Rey More

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These folks at Lakeland AUDI are great. Very friendly and inviting atmosphere. From Vito our sales man, to Joe the parts manager who refereed me, everyone is very laid back and willing to accommodate you req inviting atmosphere. From Vito our sales man, to Joe the parts manager who refereed me, everyone is very laid back and willing to accommodate you request and help make the right deal for your wallet. Also, top notch service dept as well. Juan, Vianny, Luis, Blaine, and Rob are the best Euro/Audi techs in the business. I fully trust their recommendations and opinions on servicing my Audi. More

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It has been a great experience. Vito was a friendly experienced sales associate. Love the look of the dealership. would recommend to friends. Very fast process as well. experienced sales associate. Love the look of the dealership. would recommend to friends. Very fast process as well. More

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