Joe Papalexis
Joe Papalexis at Yark Chrysler Jeep Dodge Ram FIAT

Joe Papalexis

General Manager

Yark Chrysler Jeep Dodge Ram FIAT

6019 West Central Avenue
Toledo, OH 43615

not yet
rated
26 Reviews

Joe has worked at Yark Automotive Group since 2003. Outside of work, he enjoys spending time with family and going to sporting events. Joe's favorite place to be is home with his family.

not yet
rated

26 Reviews

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Dealership Experience

21 yrs, 7 mos

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

26 Reviews of Joe Papalexis

April 30, 2024

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Employee Rating

Chris in the service dept was great as far as Yark I’m done I’ll never buy another vehicle from Yark again me and my wife have been loyal to Yark for 20 + years after the way I was treated on my Wrangler More

by Ltracy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Ritzler, Ernie Perez

May 02, 2024

Yark Chrysler Jeep Dodge Ram FIAT responded

We're truly sorry to read about your recent experience. We value loyalty and honesty, so it's dismaying to know that we've fallen short of these standards with you. Your feedback is important to us as it helps us improve our service. Please reach out directly if you'd like to discuss this further or have any other concerns.

March 29, 2023

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Thank God for Ernie Perez! Our vehicle was in Yark Collision repair for 4 months. Insurance only covered 45 days (rental) . Ernie made sure we had a vehicle to use for the rema More

by ACEgggg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernie Perez , This review is for Yark Collision NOT Service.

Mar 30, 2023

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and bringing this matter to our attention allowing us the chance to look into your concerns further. We understand that you have been in contact with our manager and hope that all issues and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you.

July 21, 2022

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My truck was towed to your dealership and was left for repairs. I live three hours away in Indiana. Your dealership made all necessary repairs to my truck and treated me as if I was a local who had been b More

by snsmaddenent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rusty Carr, Doug Ritz, Nick Weiss, Traci McMillen , Don Espen, Randy Wineinger

Jul 21, 2022

Yark Chrysler Jeep Dodge Ram FIAT responded

We are grateful that you feel comfortable leaving your vehicle with us! We understand it can be tough to know who to trust with your ride, and it makes us happy knowing that we've earned your confidence in us. Thank you for taking the time to leave us your kind five-star review!

Jul 23, 2022

snsmaddenent responded

You made it easy for me.

June 08, 2022

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Best sales staff around. Very friendly and they listen to you. They go out of their way to get you the vehicle you want. A+++ More

by Ron Hanf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Alexander , Chris Leonhardt, Brandon Osborn

Jun 08, 2022

Yark Chrysler Jeep Dodge Ram FIAT responded

We couldn't be happier to read your review, Ron! It makes us so proud to know that we went above and beyond for you! Thank you for choosing Yark Chrysler Dodge Jeep Ram FIAT!

April 08, 2021

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Needed service. 6 days. 8 messages no return call took my Jeep to Thayer bg my vehicle under warranty. Stranded in Louisville Owned 4months. No response from yark Tyler my sales man only one to return More

by Xcav8rh
Customer Service
Recommend Dealer
No

Other Employees Tagged: Ryan Ritzler , Wayne Haley

Apr 14, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Please understand that we do try to serve our customers the best we can and apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your feedback is important to us because it allows us to focus on areas in which we need to improve and have shared your feedback with the appropriate department, team members and proper management. We hope you can accept our sincere apology and please know that it is never our intention to have any of our customers feel less than satisfied while working with our dealership.

February 08, 2021

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Scheduled and appointment on Tuesday last week for work on ram diesel for Saturday. Was told someone would call but never got call and when I showed up they could not work on car because no diesel mechani More

by Rewhitmanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Hehl, Ryan Ritzler, Bob Lutz , Sue Emery

Feb 09, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. Our service manager, Mike, would like the chance to speak more to you about this and will be reaching out to you in regards to your concerns. We value you as our customer and hope that you will allow us another opportunity to serve you again in the future and gain your trust back in our company.

Feb 09, 2021

Rewhitmanjr responded

I welcome the call

January 08, 2021

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The dealership was great Steve Myers was my sales rep . He made the sales transaction smooth kept me updated while my truck was being under coated, picked it up a couple days later and couldn’t be happier More

by DJHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rusty Carr, Bob Lutz , Nicole Bopery, Nolan Culver, Adam Mallett, Steve Myers

Jan 11, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 31, 2020

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The Yark crew was professional as always. I will never go anywhere else. They truest treat you like family. I will be in soon when my wife’s lease is up. Thanks again! More

by skidmorerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

December 02, 2020

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Very prompt and polite and do business right. Love it So far. And I'm looking forward to the next 60 month's to really see their sevice and care of my newly purchased ram More

by KAPTPOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ritzler , Corey Morris, Justin Rohrs

Dec 03, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 06, 2020

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Employee Rating

My experience was amazing. Leon did a wonderful job and the managers were very respectful and willing to earn my business. Definitely recommend this dealership to everyone! More

by Leonpetersonjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Ryan Ritzler, Richie Skidmore , Leon Peterson Jr

Nov 10, 2020

Yark Chrysler Jeep Dodge Ram FIAT responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

1

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