Joe Norris

Steve took very very good care of me! he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer he not only earned my trust right away, he made me feel like I am a member of the MB family there at Mercado. I recently lost my husband to cancer and have such a hard time catching up- but Steve and the service team really went above and beyond to make me feel caught up and ready to go. I have had so many experiences with MB in the past all over the world and by far this interaction was the best yet. Thanks again for everything Steve and Mercado! I appreciate being taken care of. More

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The service was professional and thorough, just too expensive for diagnostic test. A test that should have taken 30 minutes cost $300. Not a big fan…. expensive for diagnostic test. A test that should have taken 30 minutes cost $300. Not a big fan…. More

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I was a waiting customer and the staff was very attentive to my needs,even offering to buy me lunch. to my needs,even offering to buy me lunch. More

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Fantastic! All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, a All was superbly, wonderful. Awesomely, grand experience. Truly, terrific, marvelously, magnificent. Exquisitely, excellent, & always phenomenally, amazing. More

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Salesperson was very polite and not pushy in the least. They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Ha They worked with me to make the deal happen and were transparent with the history of the used E350 I was interested in.. My sales associate (Brian Hará) made it a smooth experience beginning to end. Thanks to everyone at Mercedes Benz Richmond More

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Steve the service writer made sure he kept me updated on the status of my car. Very professional! the status of my car. Very professional! More

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Simple process; nice people. Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look ni Would have liked it if the technician had cleaned the glass around the inspection sticker install - it got smeared with something and didn't look nice. I pay attention to the small details and to me those matter. More

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I would not have my auto serviced by any other shop. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. McGeorge is a very thorough and knowledgeable dealership. Keep up the good work. More

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Outstanding service! The entire team was very professional, knowledgeable, friendly. Rory communicated by phone well before we get there. Brian spent time showing us arou The entire team was very professional, knowledgeable, friendly. Rory communicated by phone well before we get there. Brian spent time showing us around, including the driving test. The manager Mike Rosen was very friendly, working with us for the purchase. We are very pleased with their service and with our second Mercedes-Benz from them. Outstanding team! More

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The experience was wonderful The advisor was knowledgeable and polite My car drives like new knowledgeable and polite My car drives like new More

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