Dealership Experience
18 yrs, 8 mos
Industry Experience
55 yrs, 2 mos
Languages Spoken
English
58 Reviews
Write a Review58 Reviews of Joe Mortell
December 21, 2023
Audi of great neck is a top notch sales experience. Our salesman, Joe Mortell made the car buying experience a pleasure from when he first showed us the Audi Q3 to when we took delivery of the car. He Our salesman, Joe Mortell made the car buying experience a pleasure from when he first showed us the Audi Q3 to when we took delivery of the car. He was hands on, and very experienced and knowledgeable in the vehicles that he sells. We were purchasing this car for our daughter as her first car. And he was most pleasurable to work with. Moustapha Aly, the finance manager, made the whole financing aspect of the deal, Easy to navigate not too much back-and-forth. No pushy sales tactics at the finance department just simple, straightforward vehicle purchase. Everyone at Audi of Great Neck is very friendly and be sure to see Joe Mortell for your next Audi. More
Other Employees Tagged: Mustapha Aly
November 01, 2023
The services at Great Neck was great! The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look fo The staff was very professional and helpful with every step of my visit. The seating area is very comfortable and peaceful, while you wait. I look forward to future visits for my Audi services. More
Other Employees Tagged: Matt Weston, Jeremy DeJesus , Mike Firouztale
July 21, 2023
Joe was our salesperson and he was a pleasure to deal with. He was patient, kind and took care of my mom with her questions. This is the second car she’s purchased from Joe and we look forward to doing b with. He was patient, kind and took care of my mom with her questions. This is the second car she’s purchased from Joe and we look forward to doing business again in the future. More
Other Employees Tagged: Matt Weston, Jeremy DeJesus
June 26, 2023
Matt Weston is a great asset to Audi of Great Neck. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. Very helpful in answering all my concerns and addresses them with professionalism. Its a pleasure dealing with Matt. More
Other Employees Tagged: Matt Weston
November 24, 2020
Very easy experience. I was kept updated on the progress as I waited and my car was ready earlier than expected. Excellent service. Thank you. as I waited and my car was ready earlier than expected. Excellent service. Thank you. More
Other Employees Tagged: Matt Weston
November 14, 2019
Can't say enough! This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, hones This is my second Audi lease with Joe Mortell.. Not only is he extremely knowledgeable about all Audi models and features , he is professional, honest and personable. Both the Sales Dept and the Service Dept. have exceeded my expectations. More
Other Employees Tagged: Matt Weston, Stephanie Barbuck , Brian Paige
October 07, 2019
Outstanding experience with a new S5. I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He i I had an impeccable experience at this dealership, from start to finish. I had easy and quick access to my salesman/brand specialist Joe Mortell. He is extremely forthcoming, honest and easy to reach. We closed the deal over the phone in a span of a day, and I picked up the car the following day. Throughout the process, I was in direct contact with Brian Paige, one of the dealership's delivery / finance managers. He was extremely honest and transparent—there were no hidden numbers, hard-sells or anything of the sort. I did purchase an add-on service of my own volition, following his recommendation... but it was reasonably priced and a good value, and it was a no-strings-attached offer. Brian took my calls after hours on his personal cell phone, explaining in meticulous detail...because I'm a numbers guy like him. We organized a time for us to sit down and sign, and went through line-by-line explaining any and all questions I had about the transaction. To my surprise, the car had my final plates/tags already on it... I did not need to deal with temporary tags and go to the DMV. And this happened overnight! Arvinder walked me through all the features of the car before I signed, he was also extremely helpful. One of the detailers took care of any last minute water residue and gave me some tips on maintaining the car before we took it home. I'm sure I'll be doing more business with Biener Audi in the future, and would recommend them to anyone. They're an excellent asset to the community and I had an amazing experience. No nonsense, total transparency and fast. Exactly what I was looking for. A complete 180 from the other dealerships I spoke with. More
Other Employees Tagged: Brian Paige, Arvinder