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Joe Mikuzis
Joe Mikuzis at INFINITI Of Orland Park
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Joe Mikuzis

Used Car Manager

INFINITI Of Orland Park

8751 W 159th St
Orland Park, IL 60462

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4.3
7 Reviews
4.3

7 Reviews

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7 Reviews of Joe Mikuzis

August 30, 2024

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Employee Rating

Nut-Road Wheel locks purchased on 11/15/23 were removed from my tires during an oil change 5 months ago. I called to inquire and was told to bring vehicle to service. On 8/13/24 I asked the service depa More

by CLAUDIAHJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Blunt, Scott Wagner, Eddie Marquie, Brian Coster, Chris Vosler, Christine Griswold , Sebastian Badillo, Terry Lewis

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Sep 12, 2024

INFINITI Of Orland Park responded

Thank you for bringing this to our attention, and we apologize for the inconvenience you’ve experienced. We’re sorry to hear about the issue with your wheel locks and the lack of follow-up from our team. Your satisfaction is important to us, and we want to resolve this promptly. Please contact us directly at 708-403-4700 to address this issue and set up an appointment for the missing wheels locks. Best Wishes, INFINITI Of Orland Park

May 31, 2024

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Great Service I got in on time and in a timely manner, friendly service always More

by LATOSCASTANTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Scott Wagner, Eddie Marquie , Sebastian Badillo, Samantha Huff, Anthony Paramo

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Jun 20, 2024

INFINITI Of Orland Park responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and were attended to promptly. Our team takes pride in providing friendly and timely service. If you need anything else, don't hesitate to reach out. We look forward to serving you again soon! Best Wishes, INFINITI Of Orland Park

May 02, 2024

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Customer focused was apparent and appreciated. Leadership resonated throughout my entire time at the dealership. Perfect communication via video and in person. No pressure services More

by STOMP EXTERMINATORS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JP Pullen , JJ Vock

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May 16, 2024

INFINITI Of Orland Park responded

Thank you for your wonderful feedback! We're delighted to hear that our customer-focused approach was apparent and appreciated during your time at the dealership. It's fantastic to know that our leadership and communication resonated with you, both through video and in person. We're committed to providing a no-pressure service environment where you can feel comfortable and confident in your decisions. Your satisfaction is our priority, and we appreciate your support. If you ever need anything else or have further feedback, please don't hesitate to reach out. We look forward to serving you again in the future. Best Wishes, INFINITI Of Orland Park

January 19, 2024

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Took awhile for battery changing, but I was pleased with service and the courtesy of the staff. More

by hsmith43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Scott Wagner , Samantha Huff, Anthony Paramo, Moe Rashid, Ronnie Robles

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December 10, 2023

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Georgy was very accommodating and patient. I had extending circumstances and he helped me navigate through them all. More

by tauji2
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski, Bassam Georgy, Mimi Nofal

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November 20, 2023

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Very best experience in the world good people expert at wat they do I recommend to everyone More

by DANTWANSMITH
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Blunt, Scott Wagner , Samantha Huff, Anthony Paramo, Moe Rashid, Ronnie Robles

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Nov 28, 2023

INFINITI Of Orland Park responded

Thank you so much for your incredibly positive feedback! We're thrilled to hear that you had the very best experience with us and that our team demonstrated expertise in what they do. Recommendations from satisfied customers like you mean the world to us, and we truly appreciate your kind words. If there's anything specific you appreciated or if you have any further feedback, please feel free to share. We're here to serve you, and your satisfaction is our top priority. Thank you for recommending us to everyone, and we look forward to the opportunity to serve you and others in the future. Best Wishes, INFINITI Of Orland Park

July 22, 2023

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This is the best dealership around! The staff is amazing! The service is always great! More

by MAUREENKARUNTZOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Wagner, Natalia Haq , Mimi Nofal, Moe Rashid, Joseph Ruiz, Dan Schedler

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Jul 28, 2023

INFINITI Of Orland Park responded

Maureenkaruntzos, Your kind works towards our staff goes a long way! THANK YOU! Best Wishes, INFINITI Of Orland Park

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