Joe Micoletti | Page 70

The Game Must Go On! We got excellent service from our salesperson, Joe Micoletti, and he gave us as much time as we needed to learn all the wonderful bells and whistles o We got excellent service from our salesperson, Joe Micoletti, and he gave us as much time as we needed to learn all the wonderful bells and whistles on my new car. He also arranged to have the car ready at our convenience. Where things went in the wrong direction was with the finance person, Louie, who continued the Negotiation Game long after I had said I needed to get my husband home, as it was his first day back at work after shoulder surgery, we had arrived at 6:00, and it was now 8:00 pm. He was in a great deal of pain, but Louis seemed oblivious and kept the game going till my husband said, "This is what we want. Period." The other problem was with Louie's continual treatment of my husband as the owner of the car. The papers had to be changed because they listed my husband first. (That same thing happened with my last car, and my husband got all the correspondence and the invoices on the loan.) Then, at the end -- finally! -- Louie handed the paperwork to my husband, twice. I am assuming all the payments, and it is my car. I was insulted. I tell you all this because Louie is a nice guy and means well. But he needs to remember who's buying the car, respect our time and skip to the chase, especially under theese circumstances. We didn't get home until after 9;00, and all my enthusiasm for my new car was gone. More

Print

Very nice buying experience One of the reasons we went with this dealership was the manner in which they handled the sale. No high pressure like we experienced around the corner One of the reasons we went with this dealership was the manner in which they handled the sale. No high pressure like we experienced around the corner at a Jim Click dealership.... Joe was a great salesperson. More

Print

Purchase of Outback My 1st visit with the dealership ended up with me becoming a 1st time Subaru owner. My sales person Joe Micoletti was nothing short of excellent. Ex My 1st visit with the dealership ended up with me becoming a 1st time Subaru owner. My sales person Joe Micoletti was nothing short of excellent. Experience with Traci Roberts during the finance portion was just as nice. I didn't feel like I was even in buying a car but more like just out for the afternoon visiting friends. I recommend anyone who is brand loyal as I was (Toyota) give this dealership a opportunity to show you their products. More

Print

Good experience. We enjoyed the day looking at different models. We traded 2 cars in so it was more complicated than your average sale. Everyone was professional and We enjoyed the day looking at different models. We traded 2 cars in so it was more complicated than your average sale. Everyone was professional and easy to deal with. I would recommend the deanship to anyone looking for a new or used car. Joe took a lot of time explaining all the equipment on the new car. Curt was great explaining the financial side. More

Print

UA grad 2015 Kevin McDougal, Joe micoletti and Loren Henry made me feel right at ease during the purchase of my new and very AMAZING Subaru Impress ! I will recomm Kevin McDougal, Joe micoletti and Loren Henry made me feel right at ease during the purchase of my new and very AMAZING Subaru Impress ! I will recommend them and Tucson Subaru to all of my friends and family ! Thanks to all of the accommodating staff ! More

Print

Educational Joe Micoletti continues to prove that he is indeed a qualified veteran of his profession as a sales consultant. To say that he is dedicated is an u Joe Micoletti continues to prove that he is indeed a qualified veteran of his profession as a sales consultant. To say that he is dedicated is an understatement. He made my first experience with an impressive Subaru enjoyable and challenging at the same time. Those that I dealt with the purchasing of same also made the whole process comforting. An almost definition of great team work. Not bad coffee and cookies either!? Thanks... More

Print

Great experience for purchasing my first Subaru! I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or I loved the environment of this dealership. The whole experience was very laid back, yet professional. We never felt pressured in the least to buy or include add-ons. It felt like the staff is their to help you find a vehicle that meets your needs rather than to make a sale. Joe and Traci were very friendly and personable. I have never had such a pleasant car buying experience. I plan to be a Subaru customer for life after this experience. More

Print

Wonderful car shopping experience! My husband and I worked with Joe, who made the decision process a personalized experience. He was patient and knowledgeable about the Forester and off My husband and I worked with Joe, who made the decision process a personalized experience. He was patient and knowledgeable about the Forester and offered great advice about how the car could fit our needs. I would highly recommend Joe to anyone interested in Subaru! Traci was also very easy to work with and helped my husband and I understand the financial process easily. She was personable and enjoyable to work with. More

Print

Impressive Level of Customer Service I have a 6 mo old Legacy that I love. A few days ago the tire pressure alert appeared on my dashboard. I called the service department and they told m I have a 6 mo old Legacy that I love. A few days ago the tire pressure alert appeared on my dashboard. I called the service department and they told me to just bring the car in without an appointment. I was assisted by several service department employees. After discovering a nail in my tire, they found that they did not have the replacement tire in stock. I was immediately provided with a 2016 Forester as a loaner car. Anthony Marquez gave me his business card and kept me updated. I picked up my Legacy today and Anthony got me in and out in no time, with a brand new tire. I have been very impressed with everyone I have dealt with at Tucson Subaru and would recommend this dealership to everyone. More

Print

A friendly place for man and beast* My wife and I had a very pleasant experience at Tucson Subaru … or as pleasant as car buying can be. The sales people were all well informed about th My wife and I had a very pleasant experience at Tucson Subaru … or as pleasant as car buying can be. The sales people were all well informed about their product and able to answer all of our questions without pressuring us to buy. We made three visits before making up our minds and the two sales reps we worked with (Trent Nichols and Joe Micoletti) were nothing but helpful. We’ve never had a dealership let us take a car home to see how well it fits into our garage. By the way, this dealership is very *dog-friendly; we were told to bring our dog back with us so she wouldn’t be left on her own for too long. Tim Hanson made the business of filling out the reams of paperwork if not quick at least a short as possible. Joe Micoletti the sales manager John Petersavage called us personally the following day to make sure everything went well and we were happy with our decision. We were also introduce to two of the folks from the service department; we've never had that happen before. Actually we were so impressed with the Subarus that we bought a Forester for me and my wife got herself an Outback. More

Print