Joe Martinez

efficient, up front and generally helpful to my needs and requests. Wish i live in the Dallas metroplex to enjoy their ongoing support. requests. Wish i live in the Dallas metroplex to enjoy their ongoing support. More

by drkinchan Verified Customer Verified Customer

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This was the best car buying experience I have had. Joe was super amazing and very helpful. We drove from Wichita Falls to see a vehicle and he had it ready for us to check out when we got there. Lo Joe was super amazing and very helpful. We drove from Wichita Falls to see a vehicle and he had it ready for us to check out when we got there. Love my "new" Santa Fe. More

by HEATHER.M.MAY Verified Customer Verified Customer

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The Customer Service really was top notch. The amount of time it took was too long, but that is because of all of the PAPERWORK involved. If more of it were stream lined or made digital, I thi The amount of time it took was too long, but that is because of all of the PAPERWORK involved. If more of it were stream lined or made digital, I think it could go faster. Joe made sure I had a good view of the car prior to my test drive, the virtual walk through was very helpful. And the thank you video was a nice touch. More

by ytontx1 Verified Customer Verified Customer

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Joe was so kind, understanding, and helpful. He truly put me and my partner at ease and explained everything thoroughly. We’re so happy with our new car! He truly put me and my partner at ease and explained everything thoroughly. We’re so happy with our new car! More

by ayshanadurath Verified Customer Verified Customer

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Great customer service. Very responsive to any question i had. Joe is an excellent salesman Very responsive to any question i had. Joe is an excellent salesman More

by angeladeaver Verified Customer Verified Customer

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Joe Martinez is a gentleman and very polite young man. He is very helpful and answer all our questions. He is very helpful and answer all our questions. More

by HernandezC1986 Verified Customer Verified Customer

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The whole team at Five Star Subaru was very responsive. Joe provided great service and a excellent quote . Unfortunately I was not able to buy because the possible delivery date to receive the car was t Joe provided great service and a excellent quote . Unfortunately I was not able to buy because the possible delivery date to receive the car was too far out. More

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Joe Martinez had the vehicle ready to see when I Joe Martinez had the vehicle ready to see when I arrived and made the process easy and efficient. I always enjoy working with 5 Star. The staff is a Joe Martinez had the vehicle ready to see when I arrived and made the process easy and efficient. I always enjoy working with 5 Star. The staff is always friendly and professional More

by CMOBERDORF Verified Customer Verified Customer

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Excellent buying experience Our experience with Sam Pack Subaru in Grapevine was excellent. Joe Martinez & Spencer Fuller, the internet team , were both great to work with. The Our experience with Sam Pack Subaru in Grapevine was excellent. Joe Martinez & Spencer Fuller, the internet team , were both great to work with. They were gracious in allowing us to test drive several different models & all the vehicles they showed, were well within our budget. The best part was lack of pressure to buy from them. They gave us the best options & let us alone until we were ready to buy. Can’t say that about the other dealers at which we shopped. They have followed up with calls since our purchase to make sure we had no further questions. We are looking forward to working with Sam Pack Subaru throughout the life of our new Forester. More

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Amazing Experience Joe, Anthony, and Freddie were all very nice and welcoming. Coming here to buy my first car was a really good decision. Joe helped me pick the right c Joe, Anthony, and Freddie were all very nice and welcoming. Coming here to buy my first car was a really good decision. Joe helped me pick the right car at the right price and I was able to leave happy. I highly recommend this dealership. Everyone was so professional! More

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