Joe Manguba

Worst car buying experience we’ve had. Cutter Ford has no integrity. We purchased a new Bronco a month ago. They rushed us through the paperwork and finance process because they made us la Cutter Ford has no integrity. We purchased a new Bronco a month ago. They rushed us through the paperwork and finance process because they made us late for something we needed to be at. They ended up adding a warranty even though we said we didn’t want it. When we went to the bank the price for our loan was well over the amount we’d agreed on. The dealership didn’t give us our copy of the paperwork for a couple of days so we didn’t catch the discrepancy until we saw the paperwork. They processed the check from our bank and told us they would be in touch a few days later to give us a check for the overage. It’s been almost a month and we hadn’t been contacted by the dealership at all, so we reached out. The dealership told us they had sent the overage back to the bank. We also asked for a copy of the corrected paperwork we signed because we’ve yet to receive that as well. We asked when the money was sent and two hours later we received a response that the money was being processed today and will be taken to our bank in the next couple of days. There is no integrity at all at this dealership. Or they are completely incompetent at their jobs. I’m not sure which, but it all feels really shady. More

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Richard Pascua, Earnie Salazar, Joe Managuba were attentive great customer service ..we talked and each listened attentively. Looking forward to dealing with your company again. attentive great customer service ..we talked and each listened attentively. Looking forward to dealing with your company again. More

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This dealership has some great people working for them. They are all friendly and helpful without the overbearing feeling that they have to sell you a car. My original order of my 2022 Escape PHEV was rec They are all friendly and helpful without the overbearing feeling that they have to sell you a car. My original order of my 2022 Escape PHEV was recalled and they got me into a 2023 model instead. More

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When it comes to a ford brand vehicle, I’ve also come to cutter ford, dealt with and always handled service with aukai along with joe and finance. The entire experience and and professionalism is never and cutter ford, dealt with and always handled service with aukai along with joe and finance. The entire experience and and professionalism is never and issue with me. The process has always been smooth within all the years buying vehicles here. This time I was interested in the new lightning and aukai suggested to talk to Brian. When it came to any questions about this vehicle, Brian at the top of of his game when came to answering. No wonder he is an elite salesman for electric vehicles. No regrets as I always like coming to this dealership. Always thank you and appreciate you all Chad Aranca & Family More

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all the staff were really friendly and very helpful even when trying to purchase a car with three little kids. Much mahalos to them :) when trying to purchase a car with three little kids. Much mahalos to them :) More

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Had a great experience at Cutter getting our 2014 Fusion serviced. Setup the appointment online and got the call confirmation a few days later. We waited at the dealership and got some questions answered by serviced. Setup the appointment online and got the call confirmation a few days later. We waited at the dealership and got some questions answered by the sales team as well. Everyone was really nice and will be using them again while we are here on the island. More

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Best Customer Service EVER: Lance and Brandy! They both accommodated our needs and definitely the subject matter experts. The approach was smoothly executed with utmost respect and consideration. They both accommodated our needs and definitely the subject matter experts. The approach was smoothly executed with utmost respect and consideration. Their flexibility shows that they are putting the customers on the TOP priority. The level of customer service we received exceeded our expectations. If not because of Lance and Brandy, the experience would have been way below expectations. The aforementioned individuals redeemed the dealership from a very poor performance to the highest level! More

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They were great on helping me find a vehicle for me and my family. We brought our two sons with us because we have no one to watch them, I wish that the negotiation process would be quicker to accommodate my family. We brought our two sons with us because we have no one to watch them, I wish that the negotiation process would be quicker to accommodate our situation. But overall it was great and easy. More

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EXCELLENT CUSTOMER SERVICE! ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. ! PEOPLE ARE VERY KNOWLEGED AND HELPFUL! WILL DEFINETLY GET MY NEXT VEHICLE FROM CUTTER FORD IN AIEA. More

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I’m very happy with my visit to cutter ford in Aiea. I feel like it was heaven sent to find a vehicle like I did. The sale staff was very comfortable to work with feel like it was heaven sent to find a vehicle like I did. The sale staff was very comfortable to work with More

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