Hyundai of Cool Springs

Alex Davis the GM resolved a service issue my daughter had when she brought in her vehicle for an oil change. Alex handled the issue with a professional and respectful manner. had when she brought in her vehicle for an oil change. Alex handled the issue with a professional and respectful manner. More

Super helpful. I told them exactly what I wanted and they showed me exactly that. Never tried to upsell me or show me something completely random. Super easy to wor I told them exactly what I wanted and they showed me exactly that. Never tried to upsell me or show me something completely random. Super easy to work with and helped with every step of the way. More

Darius Ross was my salesman, he took his time to let me enjoy every feature of the car, a 2024 Ioniq 6 Limited AWD. He was courteous, professional, patient, and cool. Darius followed up with me routinely a enjoy every feature of the car, a 2024 Ioniq 6 Limited AWD. He was courteous, professional, patient, and cool. Darius followed up with me routinely and made me feel like a part of the Hyundai family. Most importantly, he loves cars. Can't recommend Darius enough. More

Darius was my salesperson, and I felt blessed to work with him. He is an accountable person, kind, has good communication skills, and is always willing to help. The manager was also favorable, and I had with him. He is an accountable person, kind, has good communication skills, and is always willing to help. The manager was also favorable, and I had a good impression of his team. Thank you. More

I recently recently bought a genesis GV 70 from this dealership, and it was as good of an experience as I could have possibly had. My sales person, Alan Suleiman, patiently explained all the features of dealership, and it was as good of an experience as I could have possibly had. My sales person, Alan Suleiman, patiently explained all the features of the vehicle that I was interested in. He asked relevant questions to help me narrow down my choices, and then presented the best option for me. I am going back on Monday so he can help me set up my profile. He genuinely cares! More

This dealership and their employees were amazing to work with. We were driving our 2019 Gensis up to Nashville from Birmingham,Al for a global entry appointment. Not far from Franklin our A/C went out. We s with. We were driving our 2019 Gensis up to Nashville from Birmingham,Al for a global entry appointment. Not far from Franklin our A/C went out. We stopped to see if they could fix our issue. They informed us that our warranty had expired 5 months prior and the closest Gensis dealership to us in Alabama is 90 minutes away. This defeats the concierge service for the brand for us. Even though we loved our Gensis, not worth the inconvenience to get it serviced. Trying to decide what to do we started looking at some new Hyundai vehicles. We had to get to our appointment at the airport, so they gave us a loaner. After the appointment we came back to look at and drive some cars. We had a dinner reservation so they told us to keep the car and they would send us some numbers on the cars we looked at. The numbers sent really wouldn’t work in our budget. We went back the next morning and told them what it would take to get us into a new car. They made it happen without a lot of back and forth negotiations with the manager. It was the BEST car buying experience ever! I can’t say enough great thing about Eddie,the sales manager, and Devaris, the salesman who made this an amazing experience for us. I would not hesitate to buy another car from them or recommend friends to go see them. More

It was very enjoyable and professional atmosphere. Our salesperson Peyton was very knowledgeable and helpful. Our salesperson Peyton was very knowledgeable and helpful. More

Absolutely hands down the best car buying experience I've ever had, and I loathe car shopping. I even told the guys when I left that night that had they not been so amazing, I never would've bought a car tha ever had, and I loathe car shopping. I even told the guys when I left that night that had they not been so amazing, I never would've bought a car that day. It wasn't the plan, I was just looking, and I usually cant stand car sales people, but Devaris and Brandon were the absolute best. Never once did I feel like they were even selling me anything- they were just helping me find what I wanted. Ten minutes in I honestly felt like I had known them both my whole life. They were so easy to get along with, personable, likeable, helpful, kind, funny and absolutely awesome with my 3 year old the entire time. They played with her, got her snacks, did anything we asked and even moved all my stuff over from my old car to my new one while I was finalizing some paperwork. Buying a car is usually exhausting and frustrating, but I actually left happier than when I arrived. That's never happened for me before, so if you're in the market for a vehicle, go see Devaris, Brandon or Alan at Genesis. They also work in conjunction with Hyundai across the street and have a nice selection of used cars in case a Genesis isn't the only thing you're after. Ive since had to follow up with them on a couple things and they have been nothing but helpful and have followed through with everything they said and promised. 10/10 definitely recommend! More

Worst experience. Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the supposedly “new” car. I will never visit this dealership AGAIN periodt. Thank you Tatiana, Micheal Bolling and the leadership team for this saddening experience. More