555 Reviews
Write a Review555 Reviews of Joe Kuckuk
July 17, 2019
Great service! In my experience Heiser Toyota is the best service center for Toyota vehicles. Service people are always friendly and helpful. Work is done in a time In my experience Heiser Toyota is the best service center for Toyota vehicles. Service people are always friendly and helpful. Work is done in a timely manner and there is a comfortable waiting room with wifi, TV and refreshments for customers. I will always recommend them to anyone looking for great and ethical Toyota service! More
July 16, 2019
Very helpful and friendly staff. Pleasant visit every time I’ve been there. Roger is a great guy and Joe in service is tops. Everyone is just great! I recommend Heiser to friends and Pleasant visit every time I’ve been there. Roger is a great guy and Joe in service is tops. Everyone is just great! I recommend Heiser to friends and family. More
Other Employees Tagged: Roger Droukas, Jorgo Ndina , Bob Arciszewski
July 16, 2019
The service is always great! The customer service is great here. I'm always in & out in a timely manner. The service reps especially Chue are always helpful & polite. I've never h The customer service is great here. I'm always in & out in a timely manner. The service reps especially Chue are always helpful & polite. I've never had a long wait time. More
Other Employees Tagged: Chue Lee
July 13, 2019
Small leak diagnosis $$$, thank you Toyota warranty! Spotted someone's vehicle leaking in my driveway and never thought it would be my Highlander about to turn 5 yrs old and rollover 97K miles. Contacted Spotted someone's vehicle leaking in my driveway and never thought it would be my Highlander about to turn 5 yrs old and rollover 97K miles. Contacted Roger in sales who I knew who connected me with Joe K in service. Diagnosed rear main seal leaking and it's going to cost over $2,000 because we have to drop the tranny. I asked if this was drive train related and reminded I purchased vehicle certified pre-owned so the 5yr 100K mile warranty should cover this. Right? A day and $50 ($ warranty deductible) later we were back on the road again! Just in time for the week of the 4th. NO hassle from Heiser nor Toyota's fantastic warranty I never thought would mean much. In this experience it meant A LOT! So glad we purchased a new Toyota van for the wife recently. I am VERY confident my next new ride will be a Toyota. THANKS! More
Other Employees Tagged: Roger Droukas
July 04, 2019
Extended life Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I kno Without the experience of the service staff at Heiser. I probably would have been over taxed for work. I’ve been dealing with them for years and I know they love what they do and that helps customers leave their vehicles in good hands. More
Other Employees Tagged: Bob Arciszewski, Greg Garski, Kevin Garski, Chue Lee, Dana Schilz
July 03, 2019
good service Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb Heiser service department is very efficient. I had my car in for an oil change; but they checked everything. They found a tiny burned out light bulb for me that I didn't know I had--they replaced it quickly. More
June 25, 2019
Great experience! It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and pr It was easy to make appt and fast service day of! Clean facility and professional help! Would recommend! Appreciated the friendliness of staff and price was right! More
June 20, 2019
Friendly Service Joe is always a pleasure to work with. I came in for a nitrogen fill after the warning light came on for a second time. Joe throughly inspected the ti Joe is always a pleasure to work with. I came in for a nitrogen fill after the warning light came on for a second time. Joe throughly inspected the tire and found a leak at the valve. My truck was ready to go before I could finish my complimentary popcorn. The whole time there was less than 20 minutes and I was back on my way to work. That really made my day and leaves me confident for future visits. Thanks again Joe! More
June 18, 2019
Routine Service Maintenance Appointment As usual, the dealer advised me of the need for a routine service appointment. It was super easy to make the appointment when I needed. Arrived on t As usual, the dealer advised me of the need for a routine service appointment. It was super easy to make the appointment when I needed. Arrived on time and within an hour the service was completed and I was on my way. The staff was courteous and most helpful. More
June 17, 2019
Always professional, thorough, and done on time statement is summarized in title. Gentleman was very courteous and helped with setting up my recall appointment and spent time reviewing everything th statement is summarized in title. Gentleman was very courteous and helped with setting up my recall appointment and spent time reviewing everything the car needed. More
Other Employees Tagged: Bob Arciszewski

