Great customer service, provided detail info on the
maint. Performed. Thank you vey much! C
maint. Performed. Thank you vey much! C
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by MILLONARIOSCA13
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We at Sierra Chevrolet strive to provide excellent customer service and detailed information on maintenance. We appreciate your kind words and hope to see you again for your future needs!
Sincerely, The Sierra Chevrolet Team
I was able to make an appointment on the Chevy app, and
it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to sp
it was very easy to drop off my car for service. Joe was great to work with. They arranged a complimentary Uber to get me home so I didn’t have to spend the day in the waiting room. The only hiccup was that when Joe called back in the afternoon when the car was ready, he told me they would be arranging an Uber to bring me back to get my car. That didn’t happen, and when I reached out to Joe via text to ask about it, I didn’t hear anything back. I was able to pick up the car that evening when my friend got back from work, so it was only a few hour delay, and only a minor inconvenience. Other than that, everything was fantastic.
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by SITZMAK
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your detailed feedback! We appreciate you taking the time to share your experience with us at Sierra Chevrolet. It’s great to hear that you found the appointment process easy, and that Joe provided you with excellent service, including the complimentary Uber ride. I understand the communication hiccup regarding your return ride, and I appreciate your understanding of the minor inconvenience. Your feedback is valuable, and I encourage you to reach out to us directly if you have further concerns. We look forward to serving you again!
Sincerely, The Sierra Chevrolet Team
They were able to diagnose, inform of the problem, and
make the necessary in warranty repair while I waited
make the necessary in warranty repair while I waited
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by gilbert.dominguez
Verified Customer
Verified Customer
Jun 14, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your review, Gilbert! We're glad to hear that our team at Sierra Chevrolet was able to diagnose the issue, keep you informed, and complete the warranty repair while you waited. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
Joe was great.
He helped answer questions and get me in and out. I got an oil chance. He got me ride and one back. Thanks Joe!
He helped answer questions and get me in and out. I got an oil chance. He got me ride and one back. Thanks Joe!
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by LYLYPILLY84
Service Price Transparency
Jun 12, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear that Joe provided you with great service and made your oil change experience smooth and efficient. We appreciate your feedback and look forward to seeing you at Sierra Chevrolet for your next service. Safe travels!
Sincerely, The Sierra Chevrolet Team
Abraham was awesome.
He took care of my truck and gave me the quotes for the other service I was interested in but for a later date. I will definitely be bringing my truc
He took care of my truck and gave me the quotes for the other service I was interested in but for a later date. I will definitely be bringing my truck back for the recommended service soon. Looking forward to dealing with Abraham again. Thanks again
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by spacemann2
Verified Customer
Verified Customer
Service Price Transparency
May 26, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that Abraham provided you with excellent service for your truck. We can’t wait to welcome you back to Sierra Chevrolet for your recommended service. If you have any questions in the meantime, feel free to reach out. See you soon!
Sincerely, The Sierra Chevrolet Team
I have been going to Sierra Chevrolet for over 20 years.
I buy my cars and service them there.
I now live in a different county but continue to travel to them. Joe Jimenez is their best service advisor.
I buy my cars and service them there.
I now live in a different county but continue to travel to them. Joe Jimenez is their best service advisor. He treats you like family and gets the job done. Their service technicians are very knowledgeable. Thank you Joe!!!
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by Ms. Aguayo
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you so much for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet over the past 20 years. It’s fantastic to hear that Joe Jimenez has provided you with such exceptional service and that you feel like family when you’re here. We’re proud of our knowledgeable technicians as well! Thank you for choosing us, and we look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
Always prompt and professional, providing excellent
service and making me feel at ease and safe.
service and making me feel at ease and safe.
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by ATOROSIAN
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear about your positive experience at Sierra Chevrolet. Our team strives to provide excellent service and make our customers feel comfortable. We look forward to welcoming you back for your next visit!
Sincerely,
The Sierra Chevrolet Team
Joe and everyone there are very helpful and positive.
Always a great experience great attitudes
Always a great experience great attitudes
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by charmcg
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear about your positive experiences at Sierra Chevrolet. Our team takes pride in providing excellent service with a positive attitude. We look forward to welcoming you back next time!
Sincerely, The Sierra Chevrolet Team
I have come to this service center for 3 years.
They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly.
They are usually adequate. I came in for oil check and tire-rotation. Rotated tires are not inflated evenly.
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by kristjip
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback. We appreciate your loyalty over the past three years and understand your concerns regarding the tire inflation after the rotation. We strive to maintain high standards at Sierra Chevrolet, and your feedback is essential for us to improve. If you have further comments or would like to discuss this matter, please feel free to reach out. Thank you for bringing this to our attention.
Sincerely, The Sierra Chevrolet Team
Very up front about my service and what my truck needed,
very kind and respectful and professional
very kind and respectful and professional
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by tinoandeli
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
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