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200 Reviews of Joe Jimenez
Verified Customer
March 25, 2025
Joe in the service department is great. He has great customer service skills and keeps you updated frequently on your car service. Sierra Chevy is lucky to have him. Thank you Joe! He has great customer service skills and keeps you updated frequently on your car service. Sierra Chevy is lucky to have him. Thank you Joe! More
by HEARTMY3BOYS
March 13, 2025
Great place to get your vehicle serviced. The service personnel is attentive. Joe Jimenez went out of his way to ensure the vehicle was covered under an emissions warranty so that I would not The service personnel is attentive. Joe Jimenez went out of his way to ensure the vehicle was covered under an emissions warranty so that I would not have any out of pocket cost. More
by CHRISCOURT677
March 08, 2025
This dealership does not care about their customers. Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation w Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation which resulted in me almost having an accident and then took zero accountability when I brought it to their attention. I would never buy a car from here again. The service was bad but the car was even worse. Less than 6 months I began to have countless issues. With tires, breaks, and my check engine light turned on as well. But General Motors decided on their own that this didn’t pose any safety issues. Please don’t buy a car here. It really was a terrible experience More
by aalarco20
Other Employees Tagged: Rudy Aguilar, Christian Zuno, Douglas Sievertson, Samantha Peinado, Alfonso Hernandez, Andrew Lisk, Mark Sandoval, Nicholas Scammacca, Luis Urias
March 03, 2025
Overall experience was great, took my truck in for an oil change and also to get the transmission checked out as it’s been shifting hard on the lower gears. Got Joe as a service advisor and he was awesome. T change and also to get the transmission checked out as it’s been shifting hard on the lower gears. Got Joe as a service advisor and he was awesome. Told him about the transmission issue and said he would get it looked at. Kept me updated through out the whole process, came back with a diagnostic and solution quick . Went through with the repairs and the techs did a great job my truck is running smooth again. Have gone to other dealers before but this Chevrolet location has the best service I’ve experienced before! More
by John G
February 16, 2025
Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) It just took three weeks to get my car fixed (2023 Chevy Traverse) More
by HOWARDPR
Other Employees Tagged: Tanya Ruiz, Marvin Orellana
February 14, 2025
I love Sierra Chevrolet they have the best service advisor!!! Their technicians are knowledgeable and trustworthy. I come from San Bernardino just to get my car serviced there. Over the years I have advisor!!! Their technicians are knowledgeable and trustworthy. I come from San Bernardino just to get my car serviced there. Over the years I have purchased several vehicles from them and have always had them serviced there. More
by Ms. Aguayo
February 14, 2025
I have been with this dealership through all the purchase of my 5 vehicles. Their service is number 1! They have the most knowledgeable service people especially Joe! I no longer live in the area. But I d of my 5 vehicles. Their service is number 1! They have the most knowledgeable service people especially Joe! I no longer live in the area. But I drive 60 miles for their service! Thank you Joe!!! More
by Ms. Aguayo
February 09, 2025
Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services they added extra services that added $93 more to my total, I not authorized any of the extra services More
by ERIKA
Other Employees Tagged: Tanya Ruiz, Marvin Orellana
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