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Joe Jimenez
Joe Jimenez at Sierra Chevrolet of Monrovia

Joe Jimenez

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
219 Reviews
4.8

219 Reviews

Write a Review

219 Reviews of Joe Jimenez

November 22, 2025

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Employee Rating

Skye was a great help. I have always had good service and continue to go to Sierra Chevrolet Service Dept. I have been with Sierra for many years, 3 cars worth of service More

by Ms. Aguayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skye was my service person this time around. I usually go to Joe, but he was not available so Skye helped me with my service needs!!!

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Nov 23, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review and for being a loyal customer, Ms. Aguayo! We're thrilled to hear that you've consistently received great service at Sierra Chevrolet, especially from our Service Department. We appreciate your trust in us over the years and look forward to continuing to serve you with your future vehicles. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

November 21, 2025

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The service writer checked the truck when I first got there with a monitor to verify that the battery was good . He told me that the service team would have an answer within 24 hrs . They texted me befor More

by mtjoycons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your review! We’re happy to hear about your positive experience with our service team at Sierra Chevrolet. It's great to know that we could quickly verify the issue with your truck and have it ready for pickup the same day. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

October 21, 2025

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Employee Rating

Abraham was very friendly as are all the service people are at Sierra Chevrolet. I have been coming here for 25 years and 3 cars purchased from them. Their service is the best because they have always tr More

by Ms. Aguayo
Recommend Dealer
Yes

Other Employees Tagged: Abraham helped me this time!!!

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Oct 21, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your wonderful review! We're thrilled to hear that Abraham and the rest of our team at Sierra Chevrolet have made your experiences so positive over the years. It’s truly special to have loyal customers like you, and we appreciate you making the trip from San Bernardino. We look forward to serving you for many more years to come! Safe travels and see you next time! Sincerely, The Sierra Chevrolet Team

October 08, 2025

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Was very well taken care of , was notified in a timely manner what was happening, definitely having all future work done here More

by rguthaus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you felt well taken care of and appreciated the timely communication during your visit to Sierra Chevrolet. We look forward to assisting you with all your future vehicle needs. Don’t hesitate to reach out if you need anything else! Sincerely, The Sierra Chevrolet Team

September 11, 2025

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Employee Rating

They were very helpful if figuring out what the issue was with my truck fast More

by zero431101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Sep 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for the great review and your business! See you next time.

September 03, 2025

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The staff is always on time, courteous, respectful and helpful. Amazing customer service. 10/10 More

by ROMANJLJ2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz , Abraham

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Sep 03, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the amazing customer service you experienced at Sierra Chevrolet. Your satisfaction means a lot to us. We look forward to serving you again soon! Sincerely, The Sierra Chevrolet Team

August 31, 2025

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Very well attended courtesy friendly clean place to wait is my 3rd time going and it good More

by DEMETRIOGOMEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Demetrio! We appreciate your loyalty and are glad to hear that your experiences at Sierra Chevrolet have been positive. Our team works hard to create a friendly and clean environment for our customers. We look forward to seeing you again soon. Sincerely, The Sierra Chevrolet Team

August 08, 2025

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Employee Rating

Joe was very attentive and understood my concerns. He made recommendations to improve the performance of my vehicle. Joe is very knowledgeable and helpful. More

by CHRISCOURT677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Sierra Chevrolet of Monrovia responded

Thank you, Chris, for your fantastic review! We're glad to hear that Joe was attentive and provided valuable recommendations to enhance your vehicle's performance. At Sierra Chevrolet, we strive to deliver top-notch service and expertise. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

July 29, 2025

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Called for service and they got me in the same day. I was stressed about the cost but they were upfront with prices and I’m glad I got in. Professional and polite and quick with service on my vehicle— More

by jluisced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for taking the time to provide feedback on your visit. Our team wishes you all the best, and we hope to see you again.

June 30, 2025

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Employee Rating

Great customer service, provided detail info on the maint. Performed. Thank you vey much! C More

by MILLONARIOSCA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We at Sierra Chevrolet strive to provide excellent customer service and detailed information on maintenance. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Sierra Chevrolet Team

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