Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram
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Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
835 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

31 yrs, 2 mos

Industry Experience

31 yrs, 2 mos

4.9

835 Reviews

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835 Reviews of Joe Hilliard

June 18, 2024

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Employee Rating

We had a great experience at Klaben. We recommend Klaben for sales, service and collision work. We received top service every time. More

by SRIGGS2
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , Craig Hutchinson

June 17, 2024

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Never an issue with any of the service advisors. Lately I have worked with both Logan and Joe and both are great, both respond to emails which helps me a lot since I work from home and in front of More

by Rollerbones
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Recommend Dealer
Yes

Other Employees Tagged: Logan Rich

June 15, 2024

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Joe Hilliard does a phenomenal job. He is always attentive to my needs and get service done right first time. Thanks for your help Joe. More

by dj5555dj
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Recommend Dealer
Yes

June 12, 2024

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Joe always does a great job! Service scheduled promptly and perfectly completed. I’ve bone a Klaben customer since 2006 and wouldn’t go anywhere else More

by Dianemarksz
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Recommend Dealer
Yes

June 11, 2024

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Very prompt and thorough service. Service Joe kept me informed of every step and of any possible delays. Truly enjoyed my experience More

by Tbassdr1969
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Recommend Dealer
Yes

June 06, 2024

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My family has been using Klaben for 20 plus years and we're always satisfied. Their polite, curtious, very knowledgeable and nice! I've been recommending Klaben as dealership of choice for years. More

by Susanesv9808
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ken Harris

June 06, 2024

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Ricardo was very helpful when we were shopping for a new truck. He was very informative, patient, and helpful. He never "pushed the sale" but did everything he could to make us comfortable to make a deal. More

by Brad
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Ricardo Farone

June 05, 2024

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I have leased or purchased several trucks and jeeps from Klaben over the last several years. I have always felt that I was getting a great deal and great service. The sales staff, like Ken Harris, have been More

by wtmdump
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Recommend Dealer
Yes

June 03, 2024

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Always great working with Joe as my advisor and bringing my vehicle to Klaben Dodge for service. More

by tracytinker
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Recommend Dealer
Yes

May 30, 2024

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Very pleased with Joe Hilliard and his team of mechanics. They diagnosed the problem and fixed it. My dealership of origin would not take any action regarding the transmission problems. Thanks for fixing my More

by Cordelljm
Service Price Transparency
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Recommend Dealer
Yes
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