Joe Hernandez
Joe Hernandez at Mercedes-Benz of Henderson
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Joe Hernandez

PARTS DEPT

Mercedes-Benz of Henderson

925 Auto Show Drive
Henderson, NV 89014

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rated
8 Reviews

Dealership Experience

24 yrs, 6 mos

Specialties & Trainings

PARTS

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rated

8 Reviews

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8 Reviews of Joe Hernandez

December 28, 2022

Dealership Rating
Employee Rating

Joe is awesome to work with. I had an issue with the original work performed on my car. He was in on Saturday and helped me through the issue. I was very pleased with his comm More

by thebman130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Bane

Dec 30, 2022

Mercedes-Benz of Henderson responded

Hi thebman130, Thank you for choosing Mercedes-Benz of Henderson. It’s really rewarding hearing that Joe was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority, and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at Mercedes-Benz of Henderson

February 23, 2022

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Employee Rating

DAVE, has always gone out of his way to help out our fleet with any problem we have had from recall to break downs and fast and friendly service we can always count on him to take care of any problem we More

by jonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Aquino, Dave Leslie

Feb 26, 2022

Mercedes-Benz of Henderson responded

Hi Jonny, Thank you for coming in for service and working with Dave the team. We are pleased to hear you had a great experience and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

February 07, 2022

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Employee Rating

I was pleased with the service and attention your team and reps gave Mr and my mercedes. More

by joeverdugo42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2022

Mercedes-Benz of Henderson responded

Hello Joeverdugo42! Thank you for coming in for service. We are so pleased to hear that you had a great experience with us and we look forward to working with you again. Best, Your friends and family at Mercedes-Benz of Henderson

September 19, 2021

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Employee Rating

For commercial vehicles, Rich is my to go guy!!! Just picked up my 5 th new Mercedes Sprinter the other day … everything was ready to go, Rich is VERY knowledgeable in his craft, wouldn’t think of going More

by Dan m.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Woodford, Dave Leslie

Sep 19, 2021

Mercedes-Benz of Henderson responded

Hi Dan, Thank you for allowing our talented team to be a part of the exciting purchase of your 5th Mercedes-Benz Sprinter Van! We are so pleased to read about your amazing experience working with Rich Woodford Your authentic review means the world to us and we look forward to having you as a valued member of our Fletcher Jones family! Please feel welcome to contact us anytime! All the best, Your Friends and Family at Mercedes-Benz of Henderson

January 19, 2021

Dealership Rating
Employee Rating

These guys are great. The whole staff is friendly every time we do business with them. They know how to take care of their clients. More

by G&G Autohaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2021

Mercedes-Benz of Henderson responded

Hello, We all take great pride in serving our guest well and are thrilled to know you consider our team to be the most professional! Thank you for the opportunity to earn your business and recommendations! Please feel welcome to contact us anytime! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

May 01, 2020

Dealership Rating
Employee Rating

Service A Emilio was very professional and helpful with my wife's vehicle and was able to take care of a manifold issue before it became major and the wife is v More

by johnwain9611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Rudd , Dennis Rademacher Jr., Emilio Sepulveda

May 01, 2020

Mercedes-Benz of Henderson responded

Hi John, We are honored to receive your 5 star rating and amazing review! The team at Mercedes-Benz of Henderson appreciates you complementing our level of service. We look forward to welcoming you back! Thank you for your business and recommendations. Best, Your Friends and Family at Mercedes-Benz of Henderson

October 15, 2019

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Employee Rating

Excellent service Great staff. Excellent service for my Mercedes with 250,000+ original miles... The only thing I have yet to do is trade my car for a new V8. More

by prind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Sanchez , Dustin Dapkus, Cathy Wade

Oct 17, 2019

Mercedes-Benz of Henderson responded

Hi Prind, Awesome hearing about the excellent experience you had with our service department and our great staff. We are looking forward to working with you in trading in your vehicle. Kind Regards, Your Friends and Family at Mercedes-Benz of Henderson

March 14, 2019

Dealership Rating
Employee Rating

Best Mercedes Dealer in Vegas Most times when I try to get updates on our vehicles, all the other Mercedes dealers would either take forever for a reply or otherwise. This is the o More

by Nickijae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Leslie , Geo Buencamino, Jimi Stevens

Mar 19, 2019

Mercedes-Benz of Henderson responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! We are pleased to know of the professional service you received and confidence you had working with team. Guest satisfaction is our greatest priority and noticed we fell short in providing you world class visit. We truly value you as a guest and know your thoughtful insight will allow us the opportunity to continually improve our guest experience. Please call me at 949-718-6532. Warm regards, Mercedes-Benz of Henderson Management

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