Joe Hayden
Joe Hayden at Ford of Cookeville
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Joe Hayden

General Sales Manager

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

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5.0
37 Reviews

Dealership Experience

23 yrs, 3 mos

Industry Experience

23 yrs, 3 mos

5.0

37 Reviews

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37 Reviews of Joe Hayden

June 28, 2024

Dealership Rating
Employee Rating

Jeremiah was great to work with! He is easy going and did not pressure us at all! He helped us through the whole process and even kept it upbeat and positive even when my “not alway More

by spetty72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2024

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 17, 2024

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Employee Rating

I inquired about a specific car they had in stock that matched the criteria for my search. It was a unique car and my inquiry lead to many conversations throughout the time I contemplated the purchase. Da More

by MR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Walker , Kevin Parrish Finance Dept

May 19, 2024

Ford of Cookeville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

May 14, 2024

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Employee Rating

My wife and I always get exceptional service at Ford/ Lincoln Cookeville. We have been loyal customers since moving here in 2018. Damarius helped my wife upgrade to a ford escape and today he helped me u More

by headington.kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Monroe, Damarius Moore , Sean Mullikin, Franklin ‘Pancho’ Martin

May 16, 2024

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 04, 2024

Dealership Rating
Employee Rating

Jeremiah was the best salesperson I have worked with. He cares about his customers. He doesn't push a vehicle on you. He listens and looks for something that fits you and YOUR needs. He wants you in a ve More

by Cmrahd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Ford of Cookeville responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 23, 2024

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Employee Rating

Joe Haden and Greg Jordan were very respectful and did sale at my pace. Wonderful More

by sassybird1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Jordan

Apr 25, 2024

Ford of Cookeville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Ford of Cookeville so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 05, 2024

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Employee Rating

The dealership has an impressive new and used inventory on the lot. You’re met by a professional when you drive up. The inside of the dealership is clean and the staff is knowledgeable. Will Ray has a grea More

by ms.walker3
Recommend Dealer
Yes

Other Employees Tagged: Will Ray

Apr 07, 2024

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 29, 2024

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Employee Rating

Easiest car buying experience I’ve ever had. The staff is amazing - Nathan and Brent were an amazing help and super friendly. Will definitely be coming back and asking for either of them if I am More

by balee_coffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith, Nathan Monroe

Mar 01, 2024

Ford of Cookeville responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 05, 2023

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Employee Rating

On the first of december, I bought a 07 toyota tundra cash at ford of cookeville I have to say I love the truck had one issue, but they stepped in and fixed it no problem. If you ever need a car Lyle Hei More

by jermaine francis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz

September 08, 2023

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Employee Rating

Great dealership. This is the third car I have bought from them. They have always taken care of me. From service to sales. My salesman this time was Lyle. He was excel More

by Terrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lyle Heisz, Doug Phillips,Travis Winston

Sep 10, 2023

Ford of Cookeville responded

Hello, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 08, 2023

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Employee Rating

I appreciate all the help in getting the truck that I wanted. And Sean was great to work with!! More

by dp65chevy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dakota Baker , Sean Mullikin

Aug 10, 2023

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. We hope you have a great day!

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