Joe Hammett
Joe Hammett at Banister Ford of Marlow Heights
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Joe Hammett

Assistant Parts Manager

Banister Ford of Marlow Heights

5000 Auth Rd.
Marlow Heights, MD 20746

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14 Reviews
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14 Reviews

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14 Reviews of Joe Hammett

March 31, 2023

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Employee Rating

She did a superb job! I would recommend her service to a friend/family again. I never feel like it’s about getting unnecessary work done. It’s about what’s important about More

by krissy2314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Sharon Wilson, Chin Anasoh , Joe Hamilton, Sheryl and Anthony

Apr 05, 2023

Banister Ford of Marlow Heights responded

Hey Krissy! Thank you for taking the time to share your 5-star feedback. We are greatly appreciative of your review. We look forward to continue to be of service to you in the future whenever you are In need. Thank you for choosing The New Banister Ford of Marlow Heights!

January 12, 2023

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Employee Rating

Very helpful, quick turnaround on servicing my vehicle. Appreciate the work they put into thier services! My new family! More

by tsjefferson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

January 05, 2023

Dealership Rating
Employee Rating

Notice quite a few changes since Banister have taken over..... I knew all my Service people. More

by WJA3094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gray, Yadira Kauffman , Jeff Johnson Car Sales

Jan 11, 2023

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are continuously looking for new ways to improve the customer experience. Your feedback is greatly appreciated!

December 11, 2022

Dealership Rating
Employee Rating

Great service. Great professionals. Work completed in a timely fashion. Overall excellent. Service.is always great. More

by GBAYINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

October 14, 2022

Dealership Rating
Employee Rating

Poor customer service advisors with attitude and management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for More

by TANYASWBU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 19, 2022

Banister Ford of Marlow Heights responded

We greatly apologize for any inconvenience you may have experienced. We would like to know if we can earn the opportunity to speak to you directly about your experience. At your earliest convenience, please reach out to us at 7579165229. Thank you

September 27, 2022

Dealership Rating
Employee Rating

Took my car in for the recall and I was able to get in and out within 3 hours. No hassle and they even washed my car for me. More

by MRPCOOPER47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2022

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so happy to hear that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

August 14, 2022

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Employee Rating

Had excellent service . ..did not have to spend the day there....only an hour and a half. Good friendly service. Thank so much. Also the cost wasn't outrageous..I was happy More

by RA180044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 16, 2022

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that we could provide a pleasant & speedy customer experience for you! We are grateful to earn your business here at The New Banister Ford of Marlow Heights! Thank You!

May 08, 2022

Dealership Rating
Employee Rating

Very professional experience and fast. I would recommend them to anyone. Definitely not my last time coming. More

by malcolmlove2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2022

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Malcom! Your 5-star rating is greatly appreciated. We look forward to continue to earn your business in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 11, 2022

malcolmlove2016 responded

Most certainly

May 02, 2022

Dealership Rating
Employee Rating

He is very understanding,patient He understands the marketing technique Good and we can count on him Thanks for the good job More

by emmanuelnkenganyi56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2022

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

April 02, 2022

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Employee Rating

The day I drop off my vehicle, the customer was outstanding and when I pick up my car the cashier Attitude was very friendly and positive Attitude explained everything that was done on my vehicle More

by phillygirl0316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2022

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

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