Joe Gunther
Joe Gunther at Brilliance Subaru

Joe Gunther

Sales Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

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10 Reviews
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10 Reviews

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10 Reviews of Joe Gunther

August 31, 2024

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Employee Rating

I’ve driven Subarus for nearly 25 years, so I knew my next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test More

by Danalmckenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas, Phil Liang , Jeremy in finance

Sep 06, 2024

Brilliance Subaru responded

Danalmckenna, Thank you so much for the AMAZING review! I am glad that you enjoyed working with both Phil and Jeremy and I hope that you love your new car. Jim DaLuga General Manager

November 25, 2022

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Employee Rating

These guys are awesome. It was the best experience I have ever had at a dealership More

by joegunther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2022

Brilliance Subaru responded

Joe, thank you for the 5 star review. Jim DaLuga General Manager

August 07, 2022

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Employee Rating

I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More

by Beth Niles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Brilliance Subaru responded

Beth, thank you very much for the 5 star review and your total confidence in Brilliance Subaru. We can't wait until you are ready to buy a new car! Jim DaLuga General Manager

June 24, 2022

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Employee Rating

Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and your confidence in our dealership team. Jim DaLuga General Manager

May 26, 2022

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Employee Rating

I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be More

by johnson111441
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim DaLuga, Mike Burden, Derek Thomas, Adam Mennella, Ed Troike , Jeremy Cybulski, Finance Manager

May 29, 2022

Brilliance Subaru responded

Thank you very much for the 5 star review and wonderful feedback regarding your experience with Ed Troike! Ed has done an amazing job taking care of his customers since we opened the dealership in 2014. Enjoy your new Subaru. Jim DaLuga General Manager

March 22, 2022

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No Tricks, No Tomfoolery, No Problems! !! Went in for a test drive and was pleasantly surprised that Brillance Subaru did have inventory of similarly equipped models to test drive. Othe More

by thomas449
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Pagnotta , Jeremy in Finance Dept.

Mar 25, 2022

Brilliance Subaru responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Thomas. We want all our customers to feel this way when leaving our dealership! Thank you and we hope to see you again! -Brilliance Subaru of Elgin

Mar 25, 2022

thomas449 responded

Thanks again..... Please have Dan P., look into the price (Including Installation) for the 2" hitch we want to get added to the '22 Forester. Thanks tom

August 07, 2021

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It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience More

by Joecj0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2021

Brilliance Subaru responded

Joecj0313, thank you very much for the 5 star review and your feedback. I am glad to hear that our team made your purchase experience quick and easy. I hope that you enjoy your new car. Jim DaLuga General Manager

September 18, 2019

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Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

August 21, 2019

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Employee Rating

Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership More

by Black Bella16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 06, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review. You are absolutely correct, we strive to build long term relationships with our customers. I am happy to hear that you are pleased with our dealership. Jim DaLuga General Manager

July 04, 2019

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Employee Rating

2016 Subaru Forester The salesman was very friendly and professional all during the sales process , would definitely recommend Ed Troike as a sales consultant if you are More

by gaheiden@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Ed Troike

Jul 09, 2019

Brilliance Subaru responded

Gaheiden, Thank you very much for your review and feedback. Ed Troike has worked at Brilliance Subaru since we opened the dealership in 2014 and provides outstanding service to his customers. Enjoy your new car! Jim DaLuga General Manager

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