10 Reviews of Joe Gunther
August 31, 2024
I’ve driven Subarus for nearly 25 years, so I knew my next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test next car would be another one. This was the best car shopping and purchasing experience I’ve ever had! Phil in sales was so accommodating with test driving, no pressure, and fun. Jeremy in financing made everything clear and concise, answering all my questions. Everyone at Brilliance has been so friendly and helpful. I’m recommending Brilliance Subaru to all my friends. More
Other Employees Tagged: Derek Thomas, Phil Liang , Jeremy in finance
November 25, 2022
These guys are awesome. It was the best experience I have ever had at a dealership It was the best experience I have ever had at a dealership More
Other Employees Tagged: Jim DaLuga, Mike Burden, Rick Nieves Jr., Preston Seal, Phil Liang, Ed Troike, Dan Pagnotta, Jay Turner, Keith Johnson
August 07, 2022
I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More
Other Employees Tagged: Mike Burden, Lisa Kilhefner, Rich Dencs, Derek Thomas, Adam Mennella , Ed, Brad, Kevin,
June 24, 2022
Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! Very happy with sales and service staff . No complaints ! More
Other Employees Tagged: Lisa Kilhefner, Derek Thomas, Keith Johnson
May 26, 2022
I have dealt with this dealership several years ago and was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be was happy. Today I dealt with it again and I am happier especially with the salesman I worked with, Ed. Troike. The place is as spotless as man be and everyone is super friendly no matter who you talk to. I enjoy the experience I have with Brilliance and can rely on them at any time. All those who work there are professional and treat you with respect and kindness. More
Other Employees Tagged: Jim DaLuga, Mike Burden, Derek Thomas, Adam Mennella, Ed Troike , Jeremy Cybulski, Finance Manager
March 22, 2022
No Tricks, No Tomfoolery, No Problems! !! Went in for a test drive and was pleasantly surprised that Brillance Subaru did have inventory of similarly equipped models to test drive. Othe !! Went in for a test drive and was pleasantly surprised that Brillance Subaru did have inventory of similarly equipped models to test drive. Other dealerships only had used vehicles with limited options available to test drive IF they had any similar vehicles at all! Salesman Dan Pagnotta provided us a clear, concise, out-the-door price from the get-go and that's what was honored. Although paying full MSRP for a vehicle was a bit painful, it is an unfortunate sign of the times...BUT...the Dealership did not tack on additional market adjustments, mandatory add-ons, etc. to the purchase price as every other dealership we visited desired to do. I feel we got a decent price for our trade-in. The Finance Dept was also... dare I say....a pleasant experience. Of course we were offered warranties, etc. but there wasn't any high pressure sales tactics to add these items. More
Other Employees Tagged: Dan Pagnotta , Jeremy in Finance Dept.
August 07, 2021
It was a pleasant experience. Made a deal in 20 minutes. The sales and management very friendly and truly wanted you to have a great experience The sales and management very friendly and truly wanted you to have a great experience More
Other Employees Tagged: Mike Burden, Jason Ring, Ed Troike
September 18, 2019
Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More
Other Employees Tagged: Jim DaLuga, Mike Burden, Lisa Kilhefner, Jason Ring, Rich Dencs, Derek Thomas, Adam Mennella, Keith Johnson
August 21, 2019
Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships. More
Other Employees Tagged: Jim DaLuga, Mike Burden, Derek Thomas, Adam Mennella, Ed Troike , Jeremy cybulski
July 04, 2019
2016 Subaru Forester The salesman was very friendly and professional all during the sales process , would definitely recommend Ed Troike as a sales consultant if you are The salesman was very friendly and professional all during the sales process , would definitely recommend Ed Troike as a sales consultant if you are shopping Brilliance Subaru in Elgin for your next Subaru. More
Other Employees Tagged: Jason Ring, Ed Troike