Joe Gonzalez | Page 39

Too long Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. Truck was not ready for 1 -1/2 hr more than what was told. Should not take 9+ hours for an oil change and to put new tires on. More

by Ggavavaggaga Verified Customer Verified Customer

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Great service experience The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on tim The service people and manager with whom I dealt with were very honest, accommodating and fair. They went out of their way to finish the work on time and arranged a late vehicle pickup for me. More

by Sergio Verified Customer Verified Customer

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Always a great experience...I drive 1.5+ hours to go here From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase t From service to sales everyone treats me with respect and courtesy Whether it’s a question I have for a part I need for a vehicle I need to purchase this is a great dealership family owned and they treat their customers very well More

by snoskir3 Verified Customer Verified Customer

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Wonderful Car Buying Experience I HATE buying a car, it’s usually worse than going to the dentist. However, I was pleasantly surprised from the moment that my daughter and I walked o I HATE buying a car, it’s usually worse than going to the dentist. However, I was pleasantly surprised from the moment that my daughter and I walked onto the lot to when I left with my new “certified” used car. Everyone was friendly, knowledgeable, accommodating and a true pleasure to deal with. They listened to everything that I needed and were able to deliver what I desired. Mario was so nice to get me an In n Out burger for my growling stomach at lunchtime and took me to put gas in the car so I wouldn’t leave the lot with an empty tank. I would definitely buy another car from this dealership and plan on having any maintenance needed performed here instead of the dealer closer to my home. I really appreciate the attentiveness during the buying process from Joe and this was the best car buying experience I have had in 50 years. THANK YOU!!! More

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Great service TEAM was knowledgeable and patient in explaining options and benefits. Spent time with me to create best deal. My experience could not have been bette TEAM was knowledgeable and patient in explaining options and benefits. Spent time with me to create best deal. My experience could not have been better. I will definitely buy another vehicle from them. More

by Stephen Amato Verified Customer Verified Customer

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Getting my Chevy bolt EV Yesterday my father, my wife and myself, Had gone to see the Chevy bolt. The crew that worked with us were very professional and very straightforward. Yesterday my father, my wife and myself, Had gone to see the Chevy bolt. The crew that worked with us were very professional and very straightforward. I think that with the help of everyone, we all worked together and came to a good deal. More

by bryan.sunderland Verified Customer Verified Customer

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Victor was an excellent salesman to deal with. The wife and I were not planning to buy a car from Mark Christopher that day, we just stopped by to look. Bad experience at different dealer. Told Vic The wife and I were not planning to buy a car from Mark Christopher that day, we just stopped by to look. Bad experience at different dealer. Told Victor about our experience and I felt that he went out of his way to help us. I felt that Victor was a straight shooter. More

by KWSCPP Verified Customer Verified Customer

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Terrible. My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow bo My insurance cards and registration cards are stolen from my vehicle’s glow box when i left the car for service. There were no work related to glow box. It was empty when I get my car back. . I called Police for a police report to the Mark Christopher Chevrolet in Ontario California. Police came to the dealer. They will be investigating further. Terrible service. More

by Ozgur Askeroglu Verified Customer Verified Customer

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Great Experience Was interested in a Tahoe for my wife 2kids and Baby on the way. We were looking at Tahoe Yukon but Alex helped my wife get her dream car Escalade. Was interested in a Tahoe for my wife 2kids and Baby on the way. We were looking at Tahoe Yukon but Alex helped my wife get her dream car Escalade. Thank you for tour patience and taking care of my family. If tour looking to be treated the way you deserve ask for Alex in Cadillac. Tambien habla Espanol Gracias More

by RICARSOHERNANDEZ1992 Verified Customer Verified Customer

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Exemplary Service I've always dreaded the car buying experience, until I met Joe and Mario. I new that I needed a larger vehicle for my family, but I was unsure of whic I've always dreaded the car buying experience, until I met Joe and Mario. I new that I needed a larger vehicle for my family, but I was unsure of which vehicle to purchase. Even though I changed my mind several times, they were patient and made sure I has beyond satisfied with my vehicle. From proving food and drinks to family because we were there for hours trying to decide on a vehicle, to delivering the vehicle to us under a strict timeline, Joe and Mario went above and beyon, changing my mind about sales people and the buying experience. Joe and Mario are real people that were concerned with my satisfaction and not with high pressure sales tactics so they could close a deal. Thank you to these amazing people that told me dad jokes and shared their personal stories with me when I was hot and frustrated from being in the sun for a few hours looking at vehicles. I went away from Mark Christopher with a great vehicle at an amazing price. I will definitely be back to your organization when I need another vehicle. More

by Alexmpalafox Verified Customer Verified Customer

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