Joe Gonzalez | Page 31

Quick process. From greeting to closure the process was adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand su adequate. The one item I would suggest improvement on, would be the availability of more diverse inventory, mainly color variety. Now I understand supply and covid related issues to supply. I'm happy with the vehicle I was able to obtain. Thank you for the quick process. More

by 1SOCALHAWK Verified Customer Verified Customer

Print

We have had nothing but problems with our car since the day we bought it. We had to bring it back 2days after we purchased it and didn’t get it back for over a month. It’s been in the service center 3 time day we bought it. We had to bring it back 2days after we purchased it and didn’t get it back for over a month. It’s been in the service center 3 times since then. We haven’t even had it a year! Not happy at all with service or the way management has handle the situation. I will never buy a car from there again!!! More

by KGODINHO43 Verified Customer Verified Customer

Print

Excellent service friendly needed oil change and got it done right away in no time👍 great break room with coffee and TV for waiting would go back again🙂 done right away in no time👍 great break room with coffee and TV for waiting would go back again🙂 More

by HOUDINE007 Verified Customer Verified Customer

Print

Great and easy deal! Was an easy and friendly process! I recommend this dealership! Jose and Sam were awesome to deal with, like talking to friends, no upsell. Straight easy deal! recommend this dealership! Jose and Sam were awesome to deal with, like talking to friends, no upsell. Straight easy deal! More

by Jose I Verified Customer Verified Customer

Print

Excellent I love this place! Everybody is professional and efficient and I know I can trust all my vehicles with Mark Christopher auto Center. I’ll be back! and efficient and I know I can trust all my vehicles with Mark Christopher auto Center. I’ll be back! More

by JULIEJR955 Verified Customer Verified Customer

Print

Jonathon Click especially diligent wkr.Feel getting Due Jonathon Click especially diligent wkr. Feel getting Due Bill fulfilled delayed unnecessarily, nearly two weeks, and learned all parts available to s Jonathon Click especially diligent wkr. Feel getting Due Bill fulfilled delayed unnecessarily, nearly two weeks, and learned all parts available to ship w/in 2 days. Though i was told due to 'virus'... trouble getting them. Gilbert promised to notify me about missing classic license plate on car but never contacted - poor public relations. Finally, cash deal kept us waiting for well over the time we felt was efficient at the time of purchase. More

by EDTHEPIANOTUNER Verified Customer Verified Customer

Print

Service experiency Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you Always good, honest and with smile, from the manager to the techs is a pleasure to go into mark christopher, specially the service writer, thank you More

by GDARIO6 Verified Customer Verified Customer

Print

Exceptional customer service. No pressure sales. Listened and got me exactly what I wanted. Could not be happier! Alphonso was the best sales person to work with! and got me exactly what I wanted. Could not be happier! Alphonso was the best sales person to work with! More

by LORRIECR Verified Customer Verified Customer

Print

OnStar, speakers and Sirius radio kept going off. Still does I was there during the COVID-19 experience. I have a New XT6 Cadillac and was referred to the Chevrolet service department. Where I had to wait three I was there during the COVID-19 experience. I have a New XT6 Cadillac and was referred to the Chevrolet service department. Where I had to wait three hours on a plastic chair outdoors. I am 64 years old and disabled. I was very uncomfortable and in pain. I had an appointment and I was not told I was not going to be in the Cadillac air-conditioned waiting room. Where they have cushion chairs and Wi-Fi. Instead I was sent over to the Chevrolet side where there was hardly any room for 6 foot distancing and people not wearing masks. So I had to sit outside on a plastic hard chair. I knew it would take a awhile but I thought I would be in comfort. The servicemen were very nice when I saw them. They were very Crowded! in the waiting room and I am still having the problem. I will not go back until the Cadillac side is open or I can leave my car there and there’s a car to take and pick me up. More

by cfarris56 Verified Customer Verified Customer

Print

Jerry Pena sales agent .very help & professionalHe did everything necessary to help my needs Didnt work wGWaters good services would buy another car for sure everything necessary to help my needs Didnt work wGWaters good services would buy another car for sure More

by Pat mccall Verified Customer Verified Customer

Print