Joe Gonzalez
Joe Gonzalez at Mark Christopher Auto Center

Joe Gonzalez | Page 24

Fleet Director

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.9
432 Reviews

I live here locally. I started in this industry washing cars. I’m a family man, with 2 amazing little girls. My family and I love spending time outdoors. I take pride in making customers buying experience memorable.

4.9

432 Reviews

Write a Review

Specialties & Trainings

First Responders/Military/ Educator specialist

432 Reviews of Joe Gonzalez

August 04, 2021

Dealership Rating
Employee Rating

Class dealership with an excellent Service Center. Worked with Matt, the Manager, but I apologize for not getting the names of others that I interacted with. More

by jaimeel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi , Matt Torres, Frank Villalobos

Aug 09, 2021

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2021

Dealership Rating
Employee Rating

Mark Christopher group is amazing! I use the word “group” because they all work together I have referred all my friends and family for over two decades. Ron F. More

by RFILKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Matt Torres, Frank Villalobos, Gerald Waters

Aug 02, 2021

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2021

Dealership Rating
Employee Rating

Service time too long!Estimated time was two hours. It Service time too long! Estimated time was two hours. It took four hours for oil change. It should not take four hours for an oil change. More

by Perryhomebase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Matt Torres, Frank Villalobos

Jul 22, 2021

Mark Christopher Auto Center responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2021

Dealership Rating
Employee Rating

We came from out of town and talked with Angel before we even made the trip to Ontario. He was very friendly and knowledgeable and was able to answer or get the answer to every question we had promptly. Lar More

by audreyylynne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel with sales, Larry with financing

Jul 19, 2021

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2021

Dealership Rating
Employee Rating

Salesman was very knowledgeable about the truck we were looking for. Took care of us throughout the process. Joe the director of Internet was very helpful also. More

by jlddl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Catalano

Jul 12, 2021

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2021

Dealership Rating
Employee Rating

Great experience. Joe G was great! Super helpful, friendly, and we got a great price. Highly recommended…would def buy another Cadillac from him again any day. More

by Skelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 13, 2021

Dealership Rating
Employee Rating

We dealt with Joel and he was outstanding! The communication was always quick. Joel even came in on his day off to explain all the computerized features in my new truck before I drove it off the l More

by TRYOMNI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Mark Christopher Auto Center responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Joel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 09, 2021

Dealership Rating
Employee Rating

Bad service over all. The sale guy the sales manager over all it was just bad. Never again will I shop. Should of stayed with Rotol More

by JNUNEZ313
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sam Fakhouri, Nick Polytarhos , Mike Cagey, Frank Villalobos, Gerald Waters

Jun 14, 2021

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 30, 2021

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Employee Rating

Great Sales and Service Department been dealing with Mark Christopher Autocenter since 1975 on Holt Street..Will keep going back for future service and new auto purchase. More

by nick@markchristopher.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Mike Cagey, Tony Catalano, Vincenzo Catalano, Matt Torres, Frank Villalobos, Nabu

Jun 02, 2021

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 28, 2021

Dealership Rating
Employee Rating

Best experience ever from sales to finance, couldn’t have asked for a better experience. Any GM product you have my sale. Love our new Cadillac! More

by Pablo G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Jun 02, 2021

Mark Christopher Auto Center responded

Pablo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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