Joe Formentini
Joe Formentini at Webb Hyundai Highland
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Joe Formentini

Service Manager

Webb Hyundai Highland

9236 Indianapolis Boulevard
Highland, IN 46322

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4.5
10 Reviews
4.5

10 Reviews

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10 Reviews of Joe Formentini

November 18, 2024

Dealership Rating
Employee Rating

Great environment, great people. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well. More

by cd.martikean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

October 10, 2024

Dealership Rating
Employee Rating

Webb Hyundai is a amazing place and makes my experience pleasant would highly recommend everyone go to this dealership More

by Luis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

September 26, 2024

Dealership Rating
Employee Rating

My car has excessive oil consumption, 2 quarts in less than a 1,000 miles. I was told I needed a Combustion Clean Out "maintenance" procedure prior to finding and actually fixing that problem. I balked at More

by anemcek
Recommend Dealer
Yes

Other Employees Tagged: Tony Bonessa

Sep 26, 2024

Webb Hyundai Highland responded

Thank you for sharing this with us, we truly appreciate your feedback and look forward to hearing the outcome. Please let us know if you have any questions along the way!

September 04, 2024

Dealership Rating
Employee Rating

Very disappointed with my last service experience! All I heard was sorry! No satisfaction! Really!! More

by chris_wilk14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cindy Kobiela

Sep 06, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

August 07, 2024

Dealership Rating
Employee Rating

The establishment is clean with complimentary items. The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witn More

by pds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Rivera

Aug 07, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are sorry this happened and would like to have a Manager reach out to discuss this further. Please email dana@webbcars with your contact information.

August 05, 2024

Dealership Rating
Employee Rating

The appointment was very easy to schedule. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. More

by Shaneb52501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Webb Hyundai Highland responded

Thank you so much, Shane, for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2024

Dealership Rating
Employee Rating

I have bought 4 Hyundais from this dealership over the last 12 years. The service and the people who work there are tremendous! ❤️❤️ More

by mlvb0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Webb Hyundai Highland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 31, 2024

Dealership Rating
Employee Rating

Thea made the whole buying process a breeze! She listened to my needs and did not make me feel pressured at all. She was very communicative and honest. If you in the market for a Hyundai visit W More

by Disneylady229977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthea Beckett

Aug 01, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 05, 2024

Dealership Rating
Employee Rating

Great service with an amazing team at Webb Hyundai! They were able to complete my oil change quickly. Anthony is a pleasure. Clean facility and the snacks are amazing! More

by BeePost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Webb Hyundai Highland responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 14, 2024

Dealership Rating
Employee Rating

I was charged for a service not completed. My calls were not returned. This is an insurance claims. I'm surprised by the behavior of the service department. I have 2 cars that bring in for ser More

by nurse60419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cindy Kobiela

May 14, 2024

Webb Hyundai Highland responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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