Joe Formentini

When my son arrived for the scheduled appointment @ Highland on March 3rd, he was turned away and told that the Highland location no longer services Genesis vehicles and that he would have to travel to Highland on March 3rd, he was turned away and told that the Highland location no longer services Genesis vehicles and that he would have to travel to Merrillville. Why did no one bother to call me and let me know this prior to us going there, as a matter of fact I even received a text reminder on Sunday, 3/2 confirming my appointment at your Highland location. After several calls back and with between Ernie (Highland manager) and Joe (Merrillville manager) Highland agreed to do a simple oil change (which is all I wanted). If you are no longer servicing Genesis vehicles in Highland, you should not have that option available via your website. It is misleading and an unnecessary inconvenience that you are causing your customers. More

by claudia8 Verified Customer Verified Customer

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Always pleasant. Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really handy. More

by mikebannon11 Verified Customer Verified Customer

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Great environment, great people. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well. More

by cd.martikean Verified Customer Verified Customer

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Webb Hyundai is a amazing place and makes my experience pleasant would highly recommend everyone go to this dealership pleasant would highly recommend everyone go to this dealership More

by Luis Verified Customer Verified Customer

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Very disappointed with my last service experience! All I heard was sorry! No satisfaction! Really!! All I heard was sorry! No satisfaction! Really!! More

by chris_wilk14 Verified Customer Verified Customer

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The establishment is clean with complimentary items. The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witn The problem I had at the dealership was my representative,Anthony providing misinformation. He then regarded it as miscommunication, but I had a witness to attest to his misinformation. More

by pds Verified Customer Verified Customer

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The appointment was very easy to schedule. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. Had my Sonata in and out in an hour. Very pleased with the service and the staff is very friendly and helpful. More

by Shaneb52501 Verified Customer Verified Customer

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I have bought 4 Hyundais from this dealership over the last 12 years. The service and the people who work there are tremendous! ❤️❤️ last 12 years. The service and the people who work there are tremendous! ❤️❤️ More

by mlvb0624 Verified Customer Verified Customer

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Thea made the whole buying process a breeze! She listened to my needs and did not make me feel pressured at all. She was very communicative and honest. If you in the market for a Hyundai visit W She listened to my needs and did not make me feel pressured at all. She was very communicative and honest. If you in the market for a Hyundai visit Webb and ask for Thea! More

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Great service with an amazing team at Webb Hyundai! They were able to complete my oil change quickly. Anthony is a pleasure. Clean facility and the snacks are amazing! They were able to complete my oil change quickly. Anthony is a pleasure. Clean facility and the snacks are amazing! More

by BeePost Verified Customer Verified Customer

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