Joe Filanowicz

Genuinely disappointed with the lack of professionalism and transparency with this dealership. In my opinion, it appears that that I was lied to about the availability and price of a vehicle that I wanted and transparency with this dealership. In my opinion, it appears that that I was lied to about the availability and price of a vehicle that I wanted to purchase. I emailed this BMW dealer on Sunday morning (Nov 9th) to buy a dream pre-owned Mercedes that literally was posted for just hours, brand new listing/advertisement. They were closed on Sunday, so I didn't get a response back until Monday (Nov 10th). At 9:20am on Monday morning, I received a phone call from a sales associate J***. He told me that the vehicle was available for sale and that it was just traded in and it like new condition. I told him that I wanted the vehicle and to send me a few pictures and a walkaround video of which he suggested. After talking for 5 minutes, he said he would send over the requested media within 30 minutes and also a detailed price quote for payment. After 30 minutes, he called back and said the vehicle already had a deposit and wasn't sure how as the dealership was closed on Sunday but the listing was also posted on Sunday. Even though this didn't make sense, I said ok and to let me know if this buyer backs out of the deal as I'd like to be second in line to purchase. An hour later, I got a text from someone else at the dealer saying the vehicle had a deposit and that I would be next in line to purchase. At that point I just forgot the chance to get it. Later that night, I got an alert that the vehicle was available for sale again. However, the vehicle is now priced at $7,000 higher than the price that I inquired at originally on Sunday and said I would buy on Monday when they opened. So what's really going on here? One minute it's sold at the advertised price of $17k and then later that day, it's magically available again but at now priced at $24k? As of this writing, it's still up on their own site and also Autotrader at $7k more than when I inquired to purchase it days ago. Is this type of game normal for this dealer? They also ignored my review on Google and have made no attempt to reach out. More

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My first BMW purchase. Our salesman Julian, and Steve, the technology Pro provided all the information I needed to make a good decision for the M340i Xdrive. The entire te Our salesman Julian, and Steve, the technology Pro provided all the information I needed to make a good decision for the M340i Xdrive. The entire team at BMW of Fort Myers did a great Job. More

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Service was excellent. Shawn was very professional, knowledgeable and courteous. Entire staff was very helpful. Will service my car at this dealership only. Shawn was very professional, knowledgeable and courteous. Entire staff was very helpful. Will service my car at this dealership only. More

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I recently purchased a Range Rover Sport and had an excellent experience working with Kyle and Jamie. From start to finish, they were professional, knowledgeable, and made the entire process smooth and excellent experience working with Kyle and Jamie. From start to finish, they were professional, knowledgeable, and made the entire process smooth and enjoyable. They took the time to answer all my questions, provided clear information, and went above and beyond to ensure I felt confident in my purchase. I couldn’t be happier with my new vehicle or the service I received. Highly recommend working with Kyle, Jamie, and the team if you’re considering a Range Rover. More

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BMW of Fort Myers is hands down the best! The staff truly listens, treats you with respect, and the sales rep was fantastic—easygoing and never pushy. Best car buying experience I’ve ever had The staff truly listens, treats you with respect, and the sales rep was fantastic—easygoing and never pushy. Best car buying experience I’ve ever had! More

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I have purchased or leased 7 vehicles from BMW of Fort Myers. Always a great experience both with the sales department as well as the service department. All my BMWs have been extremely reliable and have Myers. Always a great experience both with the sales department as well as the service department. All my BMWs have been extremely reliable and have never given me any issues. I keep coming back and that is the best indication of my complete satisfaction with the brand and the dealership. More

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100% service good service excellent service customer service also buyer is good men 100% sale guy excellent service also buyer is good men 100% sale guy excellent More

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Sales representative Pat Boehm is exceptional. as is the staff I worked with. I've purchased cars at BMW Ft Myers for probably 15 years. The experience has always been very satisfying as is the staff I worked with. I've purchased cars at BMW Ft Myers for probably 15 years. The experience has always been very satisfying More

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An excellent friendly, knowledgeable and caring staff who listen and strive to meet your needs. listen and strive to meet your needs. More

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Excellent financial ,nice building everything clean good attention the stuff very nice too I recommend this dealership for all my friends. attention the stuff very nice too I recommend this dealership for all my friends. More

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