Joe Ethridge

I go to Murray ford in starke as always have been treated well for buying new vehicles. Also on prior ford purchased at different dealer, the service department exceeded my expectations every time for repair well for buying new vehicles. Also on prior ford purchased at different dealer, the service department exceeded my expectations every time for repair or oil change. I recommend this dealership and even drive past other ford dealerships to go to stark murray ford. More

by stephen-rodgers0 Verified Customer Verified Customer

Report | Print

I have always had great service while working with my Ford dealership. Thank you for being my dealership. Ford dealership. Thank you for being my dealership. More

by ACKRIANA2 Verified Customer Verified Customer

Report | Print

Service department drove our 2017 F150 with my husband and determined what the problems were with the truck. Said they would call us to bring in the truck when they had time and parts to fix. Called and s and determined what the problems were with the truck. Said they would call us to bring in the truck when they had time and parts to fix. Called and said to bring truck in Tuesday July 2nd , would take several days to fix .asked them do oil change as well, no problem. Called Friday July 5, service tech was out until the following Tuesday. Called again Saturday July 6 and was told NOTHING had been done to the truck. Nobody knew what the story was with our truck. We came back and picked up the truck and returned the rental we were provided. It’s now late Wednesday July 10th and NO ONE from the dealership has contacted us to explain why nothing was done Guess they could care less about customers satisfaction . Have owned fords for many years and Never had such a bad experience with a service department. Someone should have followed up with us. We’ve driven over an hour each way to get to this dealership, guess inconvenience to customers doesn’t bother this dealership. Very disappointed. More

Report | Print