Joe Emerson

Great service, great attitude, great customer focus from the Autohaus team! I received a fair deal, too. the Autohaus team! I received a fair deal, too. More

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We are very pleased with the attention to details and how efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. efficiently each department is run. The departments communicate well with each other pretty seamlessly. We are in good hands at Autohaus. More

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Writing at least 15 words about Autohaus BMW is a great chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. chance to express my appreciation of service received for self and my BMW. Thanks for the specialized service I received today. More

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Brittany Weiss is one of the best service advisors that I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond to get my car in, serviced, repaired, and get me in a premium loaner vehicle asap. I fully recommend her and Autohaus BMW! More

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Good communication but high prices. Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manag Every time I’ve been there it’s been expensive. Even when I only needed 6 screws for under the front bumper… $4 per screw. I talked with the manager and we had a good conversation but really no discount. I am a BMWCCA member and they DO give a discount on labor and parts for members. The last visit was to remove a drain plug to drain water out of the rear quarter panel. The tech said to clear the clog would require removing the window and regulator (about 3 hours labor) so I had him only remove the plug… still cost me almost $300. I asked the manager to explain or show me how to do it myself (drain plug location/removal) and he generally pointed to the rear quarter panel but didn’t know if it was clips or screws that held the lower panel on. Again good communication but at a cost! More

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Love this dealership. Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! Sales and service are both top notch and all of the employees I encounter yet are fantastic. Best BMW dealership in the St. Louis area! More

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Very prompt and professional attention. The entire team, from sales to service to tech support is superb The entire team, from sales to service to tech support is superb More

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The personnel in general and our salesman Jens Petermann in particular were all professional, knowledgeable, personable and helpful. Jens was super responsive when any queries were made and the delivery was in particular were all professional, knowledgeable, personable and helpful. Jens was super responsive when any queries were made and the delivery was quicker that expected. We strongly recommend Autohaus and Jens for anyone looking for a BMW. More

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5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable service available,like beverage and snack bar, service writers v r ry knowledgeable More

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The service department does a great job in scheduling and explaining necessary maintenance. Very outstanding waiting area. explaining necessary maintenance. Very outstanding waiting area. More

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