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Joe DeLaCruz
Refer Me
74 Reviews
Joe has been with Schaller Acura, as a technician 1988 - 1994, and now a Service Consultant since 2007. He was awarded the Zone5 Acura Service Consultant Competition winner in 2009. Joe's service motto is based on the Golden Rule: treat others as you want to be treated. His friends describe him as friendly, courteous, honest, and willing to go the extra mile. That's what his clients experience at Schaller Acura. He can be reached by phone at (860) 533-6775, or email jdelacruz@schalleracura.com, for questions or service reservations.
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74 Reviews of Joe DeLaCruz
November 16, 2024
Always thrilled with the trusted service and experience I receive from Jon, Brian and the Acura team. I have been with them for almost 20 years. You continue to make my leasing experience easy and delivered receive from Jon, Brian and the Acura team. I have been with them for almost 20 years. You continue to make my leasing experience easy and delivered with such care! Love the vehicles too! More
by Tara K
Other Employees Tagged: Brian Savo, Brian Coughlin, Jon Pace
March 08, 2024
1. There was an accident inside the shop involving my vehicle. My vehicle had fell off the lift from the instructions of Jason Stone. And there were no repairs or inspections done. 2. My vehicle nev vehicle. My vehicle had fell off the lift from the instructions of Jason Stone. And there were no repairs or inspections done. 2. My vehicle never had issues before. After that incident my vehicle started to experience engine misfiring whi h they quoted me over $4k to fix!!!! 3. Even escalated this issue to Gary Bradshaw which he failed to resolve. He told me to take back my car as is. 4. Will never go back to this dealership. There service sucks and does not treat people fairly. Lost a very loyal customer. Do Not Take Your Car Here!!!! Any other Acura dealership except this one!!!!! More
by travisbentley
Other Employees Tagged: Brian Coughlin
December 15, 2023
I am so happy with my service experience at Schaller Acura. Joe De La Cruz was a PLEASURE to work with. He provided responsive, thorough and effective communication regarding what was going on with my Acura. Joe De La Cruz was a PLEASURE to work with. He provided responsive, thorough and effective communication regarding what was going on with my RDX. Schaller Acura gained life-long customers in my husband and I, due in part of the excellent job they did on my car, but mostly because of Joe himself. Thank you! More
by jrm9963
October 17, 2023
Mitch was amazing, he wasn’t a pushy sales man trying to make a sale. He actually made me feel so comfortable and he was genuine. Thank you Mitch make a sale. He actually made me feel so comfortable and he was genuine. Thank you Mitch More
by ANGELINA RIVERA-Martin
Other Employees Tagged: Brian Savo, Mitch Miller, Shannon Webber
July 02, 2023
Very smooth process of getting the right car. Mitch Miller was fantastic, getting on the computer right away to see if a car with my preferred color was available. He provided straightforward ex Mitch Miller was fantastic, getting on the computer right away to see if a car with my preferred color was available. He provided straightforward explanations of options and was honest in his recommendations when asked. I highly recommend seeking him out at Schaller. More
by bulbous.dawns.0n
Other Employees Tagged: Mitch Miller
November 09, 2022
My family has dealt with this dealership for going on 35 years, even though we live over an hour away! The service department has been fantastic to me over the years! I trust them and that is why I keep goi years, even though we live over an hour away! The service department has been fantastic to me over the years! I trust them and that is why I keep going back! More
by Jamhsz3np
Other Employees Tagged: Brian Savo, Brian Coughlin, Mitch Miller
November 05, 2022
When you have been dealing with the same people over and over throughout 20 years, you know they're doing something right. We have bought/leased at least 7 or 8 vehicles over that time. The sales staff is a over throughout 20 years, you know they're doing something right. We have bought/leased at least 7 or 8 vehicles over that time. The sales staff is always straight forward and service dept has always been a pleasure to deal with. I highly recommend Schaller Acura! More
by Francesco P
Other Employees Tagged: Peter Reeve, Brian Savo, Brian Coughlin, Mike Uhlman
October 12, 2022
Mike Uhlman made the purchase of a 2023 Acura MDX very smooth. He is a real professional! smooth. He is a real professional! More
by Ken
Other Employees Tagged: Brian Savo, Brian Coughlin, Mike Uhlman
September 02, 2022
Mitch Miller & Brian Savo we’re a large part in our decision to lease a new MDX. Judi & myself look forward to working with them again in the future. Thank you both. decision to lease a new MDX. Judi & myself look forward to working with them again in the future. Thank you both. More
by Burk
Other Employees Tagged: Brian Savo, Mitch Miller
July 15, 2022
I’ve been a customer through 3 cars and for 19 years! Schaller never fails me. Acura’s are very fine cars and Schaller has phenomenal sales and service! Schaller never fails me. Acura’s are very fine cars and Schaller has phenomenal sales and service! More
by Clarso9
Other Employees Tagged: Brian Coughlin, Mitch Miller, Michael Bansak , Teri Lupacchino
