Joe Caruana
Joe Caruana at Dave Mungenast St. Louis Honda

Joe Caruana

Service Advisor

Dave Mungenast St. Louis Honda

5939 South Lindbergh Blvd.
St. Louis, MO 63123

5.0
161 Reviews

Joe joined the staff of Mungenast St. Louis Honda in 2006 while attending college. He worked first as a detail person and then a service greeter before securing the position of service advisor in 2008. In his time away from work Joe enjoys taking vacations that involve traveling to near and far locations within the United States.

5.0

161 Reviews

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161 Reviews of Joe Caruana

January 18, 2025

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Employee Rating

Staff are very professional and friendly. The best dealership i have ever been!!! 10/10!!!! More

by bzcarlrn
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Recommend Dealer
Yes

Other Employees Tagged: Beth Williams

January 17, 2025

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I’ve purchased 4 vehicles now from this dealer. 3 with a previous sales person and this time with someone new. This is the first time I felt cheated at the start of the negotiation process. They More

by David Wessel
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Recommend Dealer
Yes

January 12, 2025

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This dealership is very professional. I appreciate the excellent service department, and the staff working there. I would appreciate it if you offered an oil change discount. More

by MARGARETCARR17
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Recommend Dealer
Yes
Jan 18, 2025

Dave Mungenast St. Louis Honda responded

Thank you so much for the positive review! We appreciate the business! Dave Mungenast Customer Service

January 10, 2025

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Service department always reliable and does it’s best to address requests even when my vocabulary is inadequate More

by choirband
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Recommend Dealer
Yes

Other Employees Tagged: Chris Taylor

Jan 18, 2025

Dave Mungenast St. Louis Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you for your business! Dave Mungenast Customer Service

January 10, 2025

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Everyone was very friendly and helpful. Staff was up front about wait time and service. More

by DONLEY74
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Recommend Dealer
Yes
Jan 18, 2025

Dave Mungenast St. Louis Honda responded

We're so glad that we were able to go above and beyond your expectations! Thank you again for your business! Dave Mungenast Customer Service

January 07, 2025

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Reliable, accurate, respectful, courteous I don’t really have fifteen words to say…just that they are great More

by C.CAHAL1N
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Recommend Dealer
Yes
Jan 18, 2025

Dave Mungenast St. Louis Honda responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Mungenast St. Louis Honda. Thank you again for your business! Dave Mungenast Customer Service

January 05, 2025

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I always feel like I can trust what I'm told. No high pressure, just here are the facts. More

by WMARSHALL01
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Recommend Dealer
Yes

Other Employees Tagged: Gary Opitz

Jan 18, 2025

Dave Mungenast St. Louis Honda responded

Thank you for your kind words and this wonderful review! We are so thankful that you put your trust in us for your service needs! Dave Mungenast Customer Service

January 04, 2025

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Very profesdional, curtious, on time, and friendly. Explains the details and options. Service customer waiting area is top notch. More

by DATATECINC
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Recommend Dealer
Yes
Jan 18, 2025

Dave Mungenast St. Louis Honda responded

Thank you; we appreciate your feedback and business! Dave Mungenast Customer Service

January 01, 2025

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Service was fine - cost is way too high. A Honda with 100,000 miles should not cost a month’s salary for routine maintenance items. More

by DAN@DANIELJWATKINS.COM
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Recommend Dealer
No

Other Employees Tagged: Chris Taylor

Jan 03, 2025

Dave Mungenast St. Louis Honda responded

Dan, We apologize that the cost has become higher over the years. Unfortunately, our costs have also risen. While we always try to keep pricing down many factors out of our control such as raw material cost etc. have contributed to the rise. We hope to continue to earn your business by doing things the right way which always includes doing our best to keep costs down. Dave Mungenast Customer Service

Jan 03, 2025

DAN@DANIELJWATKINS.COM responded

I’m just giving you the feedback you asked for. To me it seems like other shops are doing a better job of keeping costs reasonable. My only recourse is to express my dissatisfaction with the high cost of this repair. I’ve enjoyed many decades of reliable Honda ownership - but I won’t be able to much longer if the repair costs spiral out of control.

December 02, 2024

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Service is always top notch at Dave Mungenast! From interaction with technician, waiting lounge, parts and service, I can rely on Mungenast More

by TM13PLAY
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2024

Dave Mungenast St. Louis Honda responded

We're glad you had such a wonderful experience with us! Thank you again for the kind words! Dave Mungenast Customer Service

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