Joe Berube | Page 55

Outstanding People Had a small mishap with my Edge, when I called Joe got me in later that day. Job was completed within an hour, again to my total satisfaction. Too ba Had a small mishap with my Edge, when I called Joe got me in later that day. Job was completed within an hour, again to my total satisfaction. Too bad I don't have this service in Florida where I now live. The ford service department at Delray Motors there doesn't come close to Columbia Ford. I try to get ALL my service done at Columbia Ford when I am here. I do not trust anyone else BUT Columbia Ford. Mike, Joe, and Theresa are fantastic!!!! More

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Great Service!!!!!!! I was recently in for service before leaving out of town unexpectedly I had some major issues that needed immediate action After having service comp I was recently in for service before leaving out of town unexpectedly I had some major issues that needed immediate action After having service completed,Upon driving home my car quit on the road..Call service right away. Within a matter Joe , Mike, Rachel & The service team took care of me. They truly went above and beyond to help me at the last minute. THANK YOU!!!!!!! More

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excellent service Always fast, friendly and clean. You feel like your are family when you are there. They are very accomodating when scheduling and appointment. Excel Always fast, friendly and clean. You feel like your are family when you are there. They are very accomodating when scheduling and appointment. Excellent service! More

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10,000 mile checkup Prompt, reliable and friendly service. Completed in time promised. Vehicle inspection covered more than I thought. I had a ride home, and planned o Prompt, reliable and friendly service. Completed in time promised. Vehicle inspection covered more than I thought. I had a ride home, and planned on coming back. Joe Berube even looked around the dealership for me before he called. More

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Excellent, fast and courteous .. Amazed how fast the Kia was turned around. Just about had time to finish my breakfast at the excellent T-Bird Café.. I will definitely lease another a Amazed how fast the Kia was turned around. Just about had time to finish my breakfast at the excellent T-Bird Café.. I will definitely lease another auto from your dealership based on this great service . More

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Routine oil change We have been with Columbia Ford Lincoln Kia for many years. They are very professional and friendly, and are always willing to accommodate their cust We have been with Columbia Ford Lincoln Kia for many years. They are very professional and friendly, and are always willing to accommodate their customers. More

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GREAT!! I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, I've been coming to this dealership for over 20 years. I have always had great service from all of the staff members who work there, More

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New Brakes I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the I brought my car in to have new brakes installed. I was due for new brakes so I purchased aftermarket upgraded drilled and slotted brakes to cure the morning squeel. These are advertised to reduce this issue. Like a lot of cars these days my 2012 Taurus would get a slight coating of rust on the rotors over night and I'd hear this squeel backing out of the driveway every morning. The new brakes have been installed. The squeel is gone. Columbia Ford did it for slightly less than was quoted over the phone even with the oil change added to the service. As usual everyone was very nice and the service was excellent. There are a few Ford dealerships closer to me than Columbia but it's definitely worth the trip. More

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treated with respect, great workmanship The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have alread The Body Shop personnel were very helpful. They worked with the insurance company and made the experience easy. Our truck looks perfect. I have already told friends to go there. Kind, respectful and prompt. More

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Done Right The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was The service department advisor I worked with understood what I needed and then followed up with a phone call when the preliminary diagnostic work was done. He provided clear and accurate information. The work was done by the techs as promised and done right! It doesn't get any better than that. More

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