Joe Berube | Page 54

Fantastic Cutomer Service Columbia Ford was great. They were able to get my vechicle in next day for unexpected repairs. Vechicle repairs were completed the following day and t Columbia Ford was great. They were able to get my vechicle in next day for unexpected repairs. Vechicle repairs were completed the following day and the way I dropped it off, clean. What dealership gets your vehicle after service for pickup and parks it in front of the entrance door??? Top notch. More

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Joe, in Service Department is attentive and courteous. Columbia Ford Lincoln Kia is a very good dealership with a convenient location and very nice and comfortable waiting salon. Both the Sales and Servic Columbia Ford Lincoln Kia is a very good dealership with a convenient location and very nice and comfortable waiting salon. Both the Sales and Service Departments are staffed by experienced and courteous people. More

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Great experience, every time! I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done an I'm in and out within a reasonable time frame. The staff is very professional and courteous. I feel confident leaving, knowing what work was done and what work needs to be done in the future. Thanks Joe! More

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Bought car in January.... Major problems no solution I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for c I have been having many issues with my vehicle that I purchased in JanuaryJanuary from Columbia Ford. The first time I brought it in for service for check engine light on, jerky transmission, stuttering and clicking noise in engine they told me everything was fixed with an oil change. Brought it back in July for the same issues and this time they found a bit more wrong with the car. This was after we had to help them with their diagnosis and show them we knew a bit more about car repair then they thought. We got the car back again the first week of August after them having fixed it 100%. First week in September and the check engine light is back on again. This time I dropped it off on a Thursday and they looked at it on Tuesday. They told me the check engine light wasn't on and they couldn't find anything wrong with the vehicle. It still has transmission slippage, backfiring and jerking. I used to think highly of Columbia Ford but will never be going there to fix any of my other vehicles or for purchasing another vehicle. They have lied to me numerous times and am extremely disappointed. More

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Trust in Ford service We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service ad We went to Ford for the first time in 2000 when we owned a motorhome with a Ford chassis. We found the service excellent and Mike Pahlas (a service advisor at the time), a person to be trusted. When we needed to change our Jeep around 2006, we bought a used Ford Freestyle, and in 2013 replaced it with a Mercury Mariner in order to accommodate Robert's electric scooter. Each time we purchased a Ford product so that your service department could take care of it. Mike and Joe are the two people we have worked with the most. Personally, we are sorry to see Mike leaving, but hope that you will replace his position with someone as pleasant and trustworthy as he was. More

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Very good comunication They repaired a transmission issues under warranty. Joe called practically every day to keep us informed of the progress. The repair time was quite re They repaired a transmission issues under warranty. Joe called practically every day to keep us informed of the progress. The repair time was quite reasonable considering the extent of dis assembly required. Joe answered our questions promptly or got back with info the next day. Over all the service was very good. More

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What an awesome dealership Columbia Ford is the best place to buy and service your vehicle. Friendly staff, great prices, and people who know your car inside and out. Columbia Ford is the best place to buy and service your vehicle. Friendly staff, great prices, and people who know your car inside and out. More

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Oil change and tuneup I needed an oil change, etc. they checked my battery and tires. I was pleased with not waiting too long. I will be going again. I needed an oil change, etc. they checked my battery and tires. I was pleased with not waiting too long. I will be going again. More

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excellent service as usual - my Kia Optima is not a hybrid- It was excellent service as usual - however, my Kia Optima is not a hybrid- it is a stick six with a gas engine. Your computer has it listed as a hybr It was excellent service as usual - however, my Kia Optima is not a hybrid- it is a stick six with a gas engine. Your computer has it listed as a hybrid. Thanks for being a great dealer with great service! More

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A fine experience As usual a fine experience from very professional staff from Mike Howard on down. This is why I'll continue to return in the future. As usual a fine experience from very professional staff from Mike Howard on down. This is why I'll continue to return in the future. More

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