Joe Bednarek

Service department is great— very friendly and they don’t hard sell you on services. I have been getting my Subarus serviced here for over 13 years now and am impressed with the consistent quality and pricin hard sell you on services. I have been getting my Subarus serviced here for over 13 years now and am impressed with the consistent quality and pricing. More

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I defected from another dealer and tried Grand’s Service department, and it was a much more pleasant experience. Joe called me several times to keep me updated and it was even done early! Will defini department, and it was a much more pleasant experience. Joe called me several times to keep me updated and it was even done early! Will definitely be coming back and purchasing my next Subaru from them as well. More

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We were glad to find a good used car there, test drive it, and purchase it. Afiza let us test drive the car on our own without the restrictions of an "around the block and that's all" test drive. We wer it, and purchase it. Afiza let us test drive the car on our own without the restrictions of an "around the block and that's all" test drive. We were able to negotiate a price with satisfaction to all involved. About 18 years prior, we had bought my 2005 Forester (used) there. We had a good experience then also. I had been going to this dealer for servicing my car all along. I was always able to get a loaner car if the repairs took longer than I could wait. Joe B. and the team were always helpful in explaining the needed repairs. Financing was done relatively smoothly although the interest rate was higher than I wanted to get, even with an 825+ credit score. I should have pre-arranged an auto loan through my credit union first, but the purchase decision came about far too quickly for that to happen. More

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Joe is an excellent service advisor. He meticulously reviews my requested services, incorporating necessary maintenance based on mileage. He provides clear and concise explanations of an He meticulously reviews my requested services, incorporating necessary maintenance based on mileage. He provides clear and concise explanations of any identified issues, including their severity and associated costs. Joe's patience, friendliness, and dedication to customer satisfaction make him a valuable asset to Grand Subaru. I have consistently had positive experiences with both the sales and service departments. More

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Top notch service department many thanks to Joe Bednarek always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Woul always takes care of any problem I have and tells me in detail any issues. xxxxxxto the mechanics as well for an excellent job on my last visit! Would not even consider going anywhere else! More

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purchasing a car with Nealy was wonderful totally painless. Nealy helped us get the car we wanted and a price we were happy with. Drew in Financing was great explaining all the terms with the waranty painless. Nealy helped us get the car we wanted and a price we were happy with. Drew in Financing was great explaining all the terms with the waranty plans. More

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Although we had a negative start with no returned emails to the new car sales management in order to set up an appointment, we ended coming back to the dealership after going to Schaumburg as they didnt hav to the new car sales management in order to set up an appointment, we ended coming back to the dealership after going to Schaumburg as they didnt have the car we wanted. Our contact at that point was Nealy Anderson who was awesome and gave us great service, which caused us to proceed with our purchase. Nealy was the main reason for our purchase More

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Excellent dealership, service sales finance. All great to work with. Joe in service and Nealy in sales are the best of the best. All great to work with. Joe in service and Nealy in sales are the best of the best. More

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Great experience servicing with Grand Subaru. Quick and hassle free service. Joe Bednarek was very helpful. Quick and hassle free service. Joe Bednarek was very helpful. More

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Friendly atmosphere. They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions in They tell you everything you need to know about the vehicle, and financing options. They let the customers be and feel comfortable about questions inquiries and concerns. More

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