Joe Adams
Joe Adams at Courtesy Nissan

Joe Adams

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.6
70 Reviews
4.6

70 Reviews

Write a Review

70 Reviews of Joe Adams

May 24, 2025

Dealership Rating
Employee Rating

1st day in town, blew a tire. Got me in at 7am the next morning. Tire replaced, claim filed & had car back by 9am. Joseph was awesome to work with. More

by Prosperingsoul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Courtesy Nissan responded

Hi! Thank you for the great feedback! We're glad we could help get you back on the road so quickly. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

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Employee Rating

We happy that we have Nissan the car is great Nissan service is always wonderful. We recommend Nissan for our families and friends. More

by asefnabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2025

Courtesy Nissan responded

Hi! Thank you so much for the kind words and your recommendation! We're thrilled to hear you're enjoying your Nissan and that our service continues to meet your expectations. It means a lot to us that you'd recommend us to your family and friends. We look forward to seeing you again for anything you need down the road!

May 19, 2025

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Always go to Courtesy Nissan for work on my 2023 Nissan Pathfinder. They always get my work done at the promised time. Much better service than the Mckinney location. Now if they can get their TVs fixed be More

by djenkins4413
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2025

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Employee Rating

all service requested done in a timely manner, staff was courteous/attentive! the facility was clean/comfortable. More

by al_gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Al_gilmore, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

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Clean and efficient. Some of the recommendations were hugely overpriced after doing more research. I love getting the car wash after service More

by runnerrae
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Runnerrae, we are so pleased you enjoyed your visit to Courtesy Nissan!

May 15, 2025

Dealership Rating
Employee Rating

Very fast service the washed truck and try to make me buy anything they just offered i More

by bobsschille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Bobsschille_bob, we are so pleased you enjoyed your visit to Courtesy Nissan! We can't wait to see you again, have a great day.

May 15, 2025

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Employee Rating

Very good service easy to get in and out. Cleaned truck made sure I didn’t need anything else More

by schille_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 15, 2025

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Employee Rating

My car 2011 Murano. First time check got code P101.replace MAF sensor. Charge $1025. Two weeks later runs 155 miles same problem same code coming.they checked said vacuu More

by jamesliu981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Courtesy Nissan responded

Jamesliu981, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

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Employee Rating

It was a great experience. Quick and easy thorough service. The shuttle transportation was very convenient. More

by kdavis1610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Courtesy Nissan responded

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May 19, 2025

Courtesy Nissan responded

Kdavis1610, we are so pleased you enjoyed your visit to Courtesy Nissan!

May 12, 2025

Dealership Rating
Employee Rating

Service department did not check car for safety. Brakes were faulty and a big liability for dealer. My son could have died if the brakes did not work properly. Sales Manager was uncaring and unap More

by laura9341
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 15, 2025

Courtesy Nissan responded

Laura9341, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

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