Joe Adams
Joe Adams at Courtesy Nissan

Joe Adams

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.7
51 Reviews
4.7

51 Reviews

Write a Review

51 Reviews of Joe Adams

April 24, 2025

Dealership Rating
Employee Rating

Great customer service and great cars. I’ve bought 4 cars from this dealership and appreciate them always going above and beyond while taking care of me. More

by melrose817
Service Price Transparency
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Recommend Dealer
Yes

April 14, 2025

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I am so happy and wonderful job appreciated for the good work I like it More

by amelimal2015
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Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Amelimal2015, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

Dealership Rating
Employee Rating

All ways had a good experience. This time was much better because of the service specialist More

by kami388
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2025

Dealership Rating
Employee Rating

The guy who assisted me was good. Although yesterday I got an email from Nissan with an offer of $25 and a free key fob, wonder why it wasnt offered to me when I visited. But he was gr More

by LEVI C
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 14, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2025

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Employee Rating

I have no complaints. I am a longtime customer and I do not plan on taking my Nissan any where else for service. While waiting for routine service, my service advisor(s) More

by lolajohnson2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Barajas, Shauna Harris

Apr 10, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 02, 2025

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Employee Rating

AMAZING SERVICE. WILL DEF COME BACK AND DEF RECOMMEND THEM. EVERY TIME WE COME HERE IT IS EXCELLENT SERVICE AND SUPER NICE PEOPLE! More

by rachaeladickson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 06, 2025

Courtesy Nissan responded

Rachaeladickson, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

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Employee Rating

Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s More

by cahendersonjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaelyn Smith

Apr 06, 2025

Courtesy Nissan responded

Cahendersonjr, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Dealership Rating
Employee Rating

The service advisor was rude and cute me off would no listen to me ! Do not plan on returning after be a customer for 2 years More

by youngmom1963
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 02, 2025

Courtesy Nissan responded

Youngmom1963, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

March 27, 2025

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Things improved. The assigned service manager was busy when the car arrived. The receiving person was not impressive. More

by jaydunn.245
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert , Teresia Mabry

Mar 30, 2025

Courtesy Nissan responded

Hello Jaydunn.245, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Dealership Rating
Employee Rating

They are well organized and clean and clear . and good time management,taking care of the business. More

by eristuaboye367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert

Mar 28, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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