Great experience from the marketing emails and
correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s
correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested services were in line with my expectations, so I felt that the technician was through and honest.
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by cahendersonjr
Verified Customer
Verified Customer
Service Price Transparency
The service advisor was rude and cute me off would no
listen to me ! Do not plan on returning after be a customer for 2 years
listen to me ! Do not plan on returning after be a customer for 2 years
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by youngmom1963
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2025 -
Courtesy Nissan responded
Youngmom1963, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.
Things improved.
The assigned service manager was busy when the car arrived. The receiving person was not impressive.
The assigned service manager was busy when the car arrived. The receiving person was not impressive.
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by jaydunn.245
Verified Customer
Verified Customer
Service Price Transparency
Mar 30, 2025 -
Courtesy Nissan responded
Hello Jaydunn.245, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
They are well organized and clean and clear .
and good time management,taking care of the business.
and good time management,taking care of the business.
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by eristuaboye367
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Courtesy Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
dealer service was prompt and complete, w/free 29 point
inspection and a free set of windshield washer wipers, on time and communicated throughout the process by text on phone, I have bought 2 or 3 cars fr
inspection and a free set of windshield washer wipers, on time and communicated throughout the process by text on phone, I have bought 2 or 3 cars from this dealer and I will drive across the Dallas Fort Worth Metroplex to use this dealer, they are professional and always have a nice selection of cars to test drive, they even offer free hot dogs on select super Saturdays for customers.
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by smanuel1
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Rupert
, Teresia Mabry, Derick Pham, Davis Truong, Francisco Vera
Mar 28, 2025 -
Courtesy Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I like scheduling appointment online because it makes my
service go faster. Great job courtesy
service go faster. Great job courtesy
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by Manbythomas
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2025 -
Courtesy Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I appreciate the no pressure service.
They service what I ask for and let me decide if I want anything additional. My record keeping of my service is better than there's. That's the only
They service what I ask for and let me decide if I want anything additional. My record keeping of my service is better than there's. That's the only thing they really need to focus on is the syncing of previous work completed.
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by capbrown
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2025 -
Courtesy Nissan responded
Hello Capbrown, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service, my advisor Joe was quick to respond
and kept me informed throughout the process.
and kept me informed throughout the process.
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by vicsuarez.usmc
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Courtesy Nissan responded
Vicsuarez.usmc, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great customer service, Joseph was outstanding, he
explained everything to me and he was very pleasant to work with.
explained everything to me and he was very pleasant to work with.
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by Dawn35
Verified Customer
Verified Customer
Service Price Transparency
Mar 13, 2025 -
Courtesy Nissan responded
Dawn35, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.
The staff was very helpful and professional.
They quickly serviced my vehicle. They also recommended different services for the future.
They quickly serviced my vehicle. They also recommended different services for the future.
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by janet.gonzalez
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Scott Rupert
, Teresia Mabry, Derick Pham, Davis Truong, Francisco Vera, Michael Johnson Jr
Mar 08, 2025 -
Courtesy Nissan responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!