Joe Adams
Joe Adams at Courtesy Nissan

Joe Adams

Service Advisor

Courtesy Nissan

1777 N Central Expy
Richardson, TX 75080

4.7
45 Reviews
4.7

45 Reviews

Write a Review

45 Reviews of Joe Adams

April 02, 2025

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Employee Rating

Great experience from the marketing emails and correspondence to the service advisor (Joe) who was very friendly. Oil change was completed in the time interval shared when dropped off. Suggested s More

by cahendersonjr
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaelyn Smith

March 31, 2025

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The service advisor was rude and cute me off would no listen to me ! Do not plan on returning after be a customer for 2 years More

by youngmom1963
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 02, 2025

Courtesy Nissan responded

Youngmom1963, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.

March 27, 2025

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Employee Rating

Things improved. The assigned service manager was busy when the car arrived. The receiving person was not impressive. More

by jaydunn.245
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert , Teresia Mabry

Mar 30, 2025

Courtesy Nissan responded

Hello Jaydunn.245, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

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Employee Rating

They are well organized and clean and clear . and good time management,taking care of the business. More

by eristuaboye367
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert

Mar 28, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2025

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Employee Rating

dealer service was prompt and complete, w/free 29 point inspection and a free set of windshield washer wipers, on time and communicated throughout the process by text on phone, I have bought 2 or 3 cars fr More

by smanuel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert , Teresia Mabry, Derick Pham, Davis Truong, Francisco Vera

Mar 28, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2025

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Employee Rating

I like scheduling appointment online because it makes my service go faster. Great job courtesy More

by Manbythomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2025

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Employee Rating

I appreciate the no pressure service. They service what I ask for and let me decide if I want anything additional. My record keeping of my service is better than there's. That's the only More

by capbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2025

Courtesy Nissan responded

Hello Capbrown, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

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Employee Rating

Excellent service, my advisor Joe was quick to respond and kept me informed throughout the process. More

by vicsuarez.usmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Courtesy Nissan responded

Vicsuarez.usmc, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

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Employee Rating

Great customer service, Joseph was outstanding, he explained everything to me and he was very pleasant to work with. More

by Dawn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Courtesy Nissan responded

Dawn35, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2025

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Employee Rating

The staff was very helpful and professional. They quickly serviced my vehicle. They also recommended different services for the future. More

by janet.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert , Teresia Mabry, Derick Pham, Davis Truong, Francisco Vera, Michael Johnson Jr

Mar 08, 2025

Courtesy Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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