Jocelyn Bartley

I've always had a good experience at this relationship and feel that I am in very competent hands. they give me the ability to pick and choose what I'd like to do when they are servicing my car and I trus and feel that I am in very competent hands. they give me the ability to pick and choose what I'd like to do when they are servicing my car and I trust their judgment. More

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David was super helpful and nice throughout the whole process. I will definitely be going back. process. I will definitely be going back. More

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They took my appointment the next morning and gave me a nice loaner car. They fixed everything and the whole process was very smooth with David updating me on the status. nice loaner car. They fixed everything and the whole process was very smooth with David updating me on the status. More

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Service was exceptional, the service code was diagnosed, Loaner provided, and very knowledgeable staff who are very courteous. Loaner provided, and very knowledgeable staff who are very courteous. More

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Very professional and friendly I would recommend this dealership to anyone people were great to deal with dealership to anyone people were great to deal with More

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I recently had a recall notice on my vehicle, so I called and booked a time to drop it off. The receptionist was helpful and could see there was a recall tied to my vehicle, and offered me a loaner after say and booked a time to drop it off. The receptionist was helpful and could see there was a recall tied to my vehicle, and offered me a loaner after saying the software update could take a couple to several hours. The day of, I dropped my car off in the morning and when I was told I had a loaner coming to me, I asked if they could give a better time estimate on the completion of the software update that was needed. I was told it can vary, and it was better to take the loaner in case it takes longer than expected. I explained that I had plans in the afternoon and evening, and might not be able to get back in time to pick up the car before close of business. They assured me that was no issue and I could return at my leisure the next day, which I did. I received an update with my car on the lift, software update complete, inspection done, and nothing due. Very easy to recommend Audi Shrewsbury. More

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Audi of Shrewsbury has been nothing but professional, and easy to deal with. David Tang was especially helpful when we experienced a mechanical issue with our vehicle. He was communicative and transparent. W easy to deal with. David Tang was especially helpful when we experienced a mechanical issue with our vehicle. He was communicative and transparent. We have had other interactions with Audi, which have also been great, but this most recent one will keep us as loyal customers of Audi of Shrewsbury. More

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I always receive excellent service from people who understand that I want my car to get proper care. understand that I want my car to get proper care. More

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I find Audi Shrewsbury very considerate and cooperative in scheduling all maintenance and car care needs with the service department. in scheduling all maintenance and car care needs with the service department. More

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Always had a good experience with Audi Shrewsbury - from Sales to Service. Very nice people to deal with, cordial, patient, take time to listen and explain. Very fair pricing relative to other Audi dealersh Sales to Service. Very nice people to deal with, cordial, patient, take time to listen and explain. Very fair pricing relative to other Audi dealerships More

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