I have been in the automotive industry since 1993 starting out washing cars at my local dealer, becoming a mechanic, then service advisor before making it as a service manager. Then in the early 2000s I switched to sales and now in finance and enjoying helping my clients save money and protect their vehicles.
Read moreDealership Experience
5 yrs, 3 mos
Industry Experience
31 yrs, 6 mos
Languages Spoken
English
81 Reviews
Write a Review81 Reviews of Jobin Grandstrom
May 22, 2023
I am a self proclaimed Mazda enthusiast and started driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them hav driving Mazda's almost exclusively over the past 8 years. I have owned 4 Mazda's during that time, and 3 of them were purchased here. 4 of them have been serviced here. I recently purchased a 2023 CX-5, so I thought I would provide some thoughts: Piazza Mazda really does seem to go the extra mile to take care of you. The service prices are competitive. Mazda will stand behind their products. I've had a few recalls on my vehicles, and some other issues covered under warranty. These repairs were very fast, and never disruptive to my schedule. One of the repairs was pretty major, but covered by Mazda even though it was slightly over the warranty period. I was expecting a 1-2 week repair time, but they got it done and returned it to me in 3 days. So, I know the service manager and the local Mazda reps will work to provide a little extra peace of mind in some cases. As for the sales experience: It couldn't be more pleasant. I worked with Kaitlyn the last 2 times. She gets 5 stars too. If you have made all the decisions about what you want in advance, the paperwork will be ready, and you can be in and out in less than an hour. If you want to take longer and get to know your new car, they will sit with you as long as you want. It's also worth noting that after many weeks of deliberating between a CX-5 and CX-50, my wife settled on a CX-5 in what is probably the least available color. I told them what we wanted, and Kaitlyn found the exact trim/color and had it on site within a week. Stellar experience from start to finish. More
Other Employees Tagged: Rob Douglass, Steve Santin, Shawna Rudis
February 28, 2023
Kalysta is an attentive, knowledgeable, and personable sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me o sales professional. Never any pressure- a very solid transaction. Jobin was efficient handling the transaction, and made quick work of getting me on the road in my new car. I recommend this team with no reservation. More
Other Employees Tagged: Kalysta Bonenfant
December 12, 2021
Kalysta handled my transaction with extreme courtesy and professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They professionalism. Robert, Jobin and the rest of the team similarly made my purchase the most pleasant vehicle buying experience I have ever had. They patiently answered any questions that I had. I would very much recommend this dealership to anyone looking to acquire a car, van, or truck. More
Other Employees Tagged: Kalysta Bonenfant
August 14, 2021
I had the best experience buying a car at Piazza Mazda of Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her traine Reading! Kalysta was great! I was not pressured at all during the whole process. She was informative, friendly and very helpful and so was her trainee, Caitlin. I really felt like I was buying a car from my friends. I am so happy with my purchase & the entire car buying experience at Piazza. I highly recommend this dealership to anyone looking to buy a car! More
Other Employees Tagged: Rob Douglass, Kalysta Bonenfant
August 05, 2021
They are sensitive to please their customers! We have had 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. 3 Mazda CX5’s and are so happy with the quality and comfort! Their service department is reliable and accommodating. More
Other Employees Tagged: Rob Douglass, Steve Santin, Kalysta Bonenfant
June 20, 2021
Piazza Mazda in Reading was super friendly and very helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process ver helpful when purchasing my car. They were flexible with price and made me feel comfortable. I have never had a car loan and they made the process very simple and easy. They were honest and transparent. Piazza Mazda has earned my trust. More
Other Employees Tagged: Rob Douglass, Kalysta Bonenfant
June 01, 2021
Had to take car back twice in one week for the same thing because it wasn’t done right the first time. Was a simple thing because it wasn’t done right the first time. Was a simple thing More
Other Employees Tagged: Steve Santin , Chris Lund
May 26, 2021
Great people! Sales department is friendly and very informative about the automobiles! Got great service from parts and service department! And at a good price! informative about the automobiles! Got great service from parts and service department! And at a good price! More
Other Employees Tagged: Rob Douglass, Steve Santin , Andres Castro
May 22, 2021
Very easy to deal with. When servicing they leave the car clean. Buying experience both times was a good experience. When getting cars serviced the folks are friendly and professional. car clean. Buying experience both times was a good experience. When getting cars serviced the folks are friendly and professional. More
Other Employees Tagged: Rob Douglass, Steve Santin , Kaitlyn Lawniczak
May 14, 2021
Friendly and accommodating. I enjoyed talking to people there. When I came in for service everyone was very nice and helpful I would recommend friends! there. When I came in for service everyone was very nice and helpful I would recommend friends! More
Other Employees Tagged: Rob Douglass, Steve Santin , Kaitlyn Lawniczak