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Joaquin Pangelian

Overview Reviews (39)

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Joaquin Pangelian

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Joaquin Pangelian

Parts Department Manager

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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5.0

39 Reviews

Overview Reviews (39)

Industry Experience

24 yrs, 9 mos

5.0

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Joaquin Pangelian

April 11, 2024

Dealership Rating

Employee Rating

I have been a Flood Mazda customer for close to 16 years. All of the staff I have had the pleasure to get over the years have always been very attentive and caring. The many times I have bought Mazdas has All of the staff I have had the pleasure to get over the years have always been very attentive and caring. The many times I have bought Mazdas has always been a pleasant undertaking as well. I will always recommend Cox Mazda to friends who have asked me about my experiences. Brian Moore. More

by BRIAN.MOORE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Steve Furtardo, Kathie Babbitt , Lauren Bush

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Apr 15, 2024 -

Flood Mazda responded

Dear Brian, Thank you for the 5-Star rating! We truly appreciate your business of 16 years and thank you for being a valued customer. Our goal is 100% customer service. Your recommendations mean a lot to us. Thank you for choosing Flood Mazda. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

March 14, 2024

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Employee Rating

I have been dealing with Flood for years now and could not be happier. I can’t say enough about this dealership and how they operate. Dealing with Sam is a breeze and Cody sends you on your way with the r not be happier. I can’t say enough about this dealership and how they operate. Dealing with Sam is a breeze and Cody sends you on your way with the reminder of why you continue to return year after year. More

by smoco329

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Jason Palmari, Sam Cary, Kathie Babbitt , Frank Polanco

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Mar 14, 2024 -

Flood Mazda responded

Good morning Thank you so much for sharing your experience with us. Our goal is to provide each and every customer with the best experience. We couldn't be happier that our team provided you with a wonderful car-buying experience! Our goal is 100% customer satisfaction. Many happy miles to you! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

November 03, 2023

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The whole team was very amicable, professional, efficient, and attentive. Not pushy. My whole experience was pleasant. efficient, and attentive. Not pushy. My whole experience was pleasant. More

by GMISTOVICH@YAH

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Justis Noka, Chuck Cook

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Nov 07, 2023 -

Flood Mazda responded

Good morning, We couldn't be happier that Justis provided you with a great car buying experience. Our goal is 100% customer satisfaction, and it sounds like you achieved that. Don't hesitate to come visit, especially if you have questions. We are always here to help! Look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

September 19, 2023

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Employee Rating

Everyone I dealt with at this dealership was pleasant, professional, and eager to answer any questions I had! Flood Mazda continues to service their customers in the same manner long after you have purch professional, and eager to answer any questions I had! Flood Mazda continues to service their customers in the same manner long after you have purchased a vehicle from them! That is what I was looking for and that is what I found!!!! More

by Ross60

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Sam Cary

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Sep 25, 2023 -

Flood Mazda responded

Good Morning, Thank you for reviewing our dealership and the positive 5-Star rating. We always value our customers and appreciate your business. Our goal is 100% customer satisfaction, and we strive to prove our customer with an upfront, transparent, and hassle-free experience. Enjoy your new car. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 15, 2023

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Employee Rating

Very satisfied with the service and they even washed my car. I’ll definitely go there for service car. I’ll definitely go there for service More

by Doloresl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, William Albro, Kathie Babbitt

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Sep 19, 2023 -

Flood Mazda responded

Dolores, Thank you for taking the time to review our dealership. We appreciate the 5-Star review and value our customers. Sometimes its the little things that make it all worthwhile. We look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 06, 2023

Dealership Rating

Employee Rating

Don't know Russell Cunha, worked with Anthony DeAngelis, Cody, and service department - Joaquin Pangolin. Cody, and service department - Joaquin Pangolin. More

by MICHAEL.D.JURGENSEN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

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Sep 07, 2023 -

Flood Mazda responded

Dear Michael, Thank you for the 5-Star review. We 100% strive for customer service and upfront, transparent, and hassle-free experience. it looks like achieved that with you. We are always here to help. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 03, 2023

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Employee Rating

Flood Mazda is awesome. My Ford broke down, didn't know what to do. Flood Mazda saved the day...... I am a Flood family 3 Focus now first CX5 My Ford broke down, didn't know what to do. Flood Mazda saved the day...... I am a Flood family 3 Focus now first CX5 More

by MINER202096

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo, William Albro

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Sep 04, 2023 -

Flood Mazda responded

Good Morning! We love that you are part of the family! Thank you for leaving us a great 5-star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Enjoy your new car and we look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

September 01, 2023

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Employee Rating

Always a pleasant and highly professional experience both in sales and in Service. No xx. in sales and in Service. No xx. More

by Jr the PT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Bruce Hanson, Jason Palmari, Steve Furtardo , Justis Nola

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Sep 04, 2023 -

Flood Mazda responded

Good Morning, We couldn't be happier that our team provided you with a great experience. At Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 30, 2023

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Employee Rating

Making the service appointment was smooth, drop off and pickup was easy, and my required maintenance was performed in a timely manner. Flood Mazda/Bruce were excellent to deal with and the video from the pickup was easy, and my required maintenance was performed in a timely manner. Flood Mazda/Bruce were excellent to deal with and the video from the technician was amazing. More

by FLOOD50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Bruce Hanson, Steve Furtardo

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Aug 31, 2023 -

Flood Mazda responded

Hi, Thank you for taking the time to write about your experience. It's wonderful to hear that the service department provided you with excellent experience we strive to provide all our customers. We look forward to working with you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

August 19, 2023

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Employee Rating

Everyone who works there is helpful, friendly, knowledgeable, and kind. I appreciate their professionalism every time I go to have my car serviced. 10 stars aren’t enough. They are the best! Th knowledgeable, and kind. I appreciate their professionalism every time I go to have my car serviced. 10 stars aren’t enough. They are the best! Thank you! More

by DLBERG1025

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, William Albro , All of them!

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Aug 21, 2023 -

Flood Mazda responded

Hi, Thank you so much for sharing your experience with Flood Mazda. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. Thank you for your business and we look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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