Joanne Palmer

The service area is very clean and very nicely laid out. The process of dropping off my car was easy and very professional thank you. Joan at service was easy to work with checking in and especially at chec The process of dropping off my car was easy and very professional thank you. Joan at service was easy to work with checking in and especially at checking out. More

by BEDWARDS20 Verified Customer Verified Customer

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The Service Center is very friendly and efficient, I was really impressed with the emailed video of the mechanic going over the vehicle. Very nice experience hoping to try the lounge next time. really impressed with the emailed video of the mechanic going over the vehicle. Very nice experience hoping to try the lounge next time. More

by DORSINO59 Verified Customer Verified Customer

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Dealership is clean and friendly all the time. I did not regret buying my 2 first subaru vehicles there. I did not regret buying my 2 first subaru vehicles there. More

by ALICIA13502 Verified Customer Verified Customer

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Joanne, Jo Jo as I like to call her, wrote up my vehicle with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he likes to be called, cashed me out and commented on how much he liked my shirt, what a guy! Highly recommended service department! More

by SubieSauce Verified Customer Verified Customer

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Very good experience from the time Paul Snyder sold me my vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional , vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional ,helpful and friendly I might add rest rooms in excellent condition. More

by SJSKELTON13 Verified Customer Verified Customer

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My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249 Verified Customer Verified Customer

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Service has improved in the past year. Thank you, Tyler. We really appreciate the technology assistance from Jevon. Friendly salespeople, Bradley Mcphearson. Thank you, Tyler. We really appreciate the technology assistance from Jevon. Friendly salespeople, Bradley Mcphearson. More

by KMOCKO Verified Customer Verified Customer

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I own my fourth Subaru. Not only is it the finest car on the road, but the customer service that goes with the Subaru is exemplary. You know your vehicle will be well taken Not only is it the finest car on the road, but the customer service that goes with the Subaru is exemplary. You know your vehicle will be well taken care of and any problem will be solved in a timely manner. The entire staff at Utica Subaru is friendly and you are treated politely and during your visit they inform you along the way of the progress being made. Thank you for all your fine work and expertise and the great care you give to my vehicle and to me. More

by CAMK1946 Verified Customer Verified Customer

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Mike Green was outstanding. All other personal were excellent. I would recommend your dealership to everyone who wants a Subaru. All other personal were excellent. I would recommend your dealership to everyone who wants a Subaru. More

by BARBGOGGIN287 Verified Customer Verified Customer

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everyone was very polite joanne did a good job after the building was reopened after the fire trucks left the building was reopened after the fire trucks left More

by DIANECA Verified Customer Verified Customer

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