Joann Pawlowski

I previously gave this dealer 5 stars on Google, but I will go back and update it. Sadly our experience on our third purchase from iAutohaus has been a nightmare. We purchased a beautiful Mercedes AMG will go back and update it. Sadly our experience on our third purchase from iAutohaus has been a nightmare. We purchased a beautiful Mercedes AMG SUV in January, 2024 and paid their full asking price. Immediately, the SUV started tossing out errors. We brought it back to the dealer and their mechanic said he fixed it. But he obviously did not. Over the past year and a half, this beautiful, pristine (on the outside) vehicle has cost us an additional $12,000.+ on top of the top dollar we had already paid. We are very upset about this purchase and how it has tainted what had previously been a great relationship with the dealer. We are now in the market for another vehicle, but will not go back to iAutohaus after this experience. More

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We just bought our second used Audi from iAutohaus. All of the management and staff there are very helpful and accommodating to whatever needs you might have in securing your vehicle. I would highly r All of the management and staff there are very helpful and accommodating to whatever needs you might have in securing your vehicle. I would highly recommend them whenever you are in need of a high-end model of any of the premium vehicles available on the market today. More

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Very knowledgeable,extremely professional, great experience , very competitive pricing, treated myself my wife and son with respect from the moment we walked in. experience , very competitive pricing, treated myself my wife and son with respect from the moment we walked in. More

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This is the best experience I've ever had purchasing a car. There was no pressure, and they were all very accommodating and knowledgeable. I worked mostly with Jeremy and Joann... Truly a fantastic experi car. There was no pressure, and they were all very accommodating and knowledgeable. I worked mostly with Jeremy and Joann... Truly a fantastic experience, and I'm so happy with my Porsche purchase! I will definitely recommend them, and when I'm ready to buy another car, I know where I'm going. Thanks, AutoHaus! (Terrific service department too.) More

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Probably the best, actually, Definitely THE BEST experience I've ever had at a car dealership from the initial email, phone conversations and ultimately purchasing the vehicle. Christopher had every experience I've ever had at a car dealership from the initial email, phone conversations and ultimately purchasing the vehicle. Christopher had everything ready and the purchase went so quick. Usually, I can't wait to leave the dealership and feel so drained, but in this case, I didn't want to leave. Made me want to buy another car from them. The family owned atmosphere comes thru with everyone there. My son came by the dealership and thought I knew the family for years the way they treated him when he walked in. The fact was I just met them about an hour ago. I'm glad I ran across them in my search. More

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My husband and I have bought a few vehicles from iautohaus. Wesley, Joann and Christopher have always gone over and beyond in service. We had also trusted that the service department had integrity b iautohaus. Wesley, Joann and Christopher have always gone over and beyond in service. We had also trusted that the service department had integrity but it is now confirmed that is not the case. My bad review today is with Trent from service. I have had numerous issues with him and his communication on the first occasion was a battery change of which took a few days and he never communicated what the hold up was. In May I took my car in for the yearly service once again and being tied up with work they spoke to my husband and recommended a few things. The brake fluid flush was one of them of which they claim it needed. Upon seeing my report and my invoice I called Trent and said I am curious do you check carfax to verify prior services? Of which he said affirmatively YES! I said perfect can you pull up my information and he did. I said do you see where my breaks had been flushed last year. He began to stutter and said hmm yeah um let me speak with the service tech but he is out today I will call you back. FYI my car has about 200 miles from the last break flush. Here we are in July and still no call back from Trent. So today I get a text stating service recommendations on my car so I called Trent. He said I text you of which was not true as I get all text from Iautohaus (other than his). After giving him ample opportunity to rectify the situation he was unable to resolve it but give me the run around. At this time I cannot trust the service department and can no longer take my cars to you. Its actually very disappointing. More

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I went in for a quick repair service on my BMW and 2 weeks later walked out with a gorgeous newer model. Everyone is great here! So much better than a dealership. Love supporting a family-run business. weeks later walked out with a gorgeous newer model. Everyone is great here! So much better than a dealership. Love supporting a family-run business. Somehow I spent thousands more than I wanted to but I felt so good about it! That is a successful transaction. I love the passion for BMWs and luxury vehicles. Great selection. Highly curated. The attention to detail on the cars is top notch. Definitely would recommend. More

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Amazing service! I have never had a more pleasant experience purchasing a vehicle. I 100% recommend iAutohaus for your next car purchase. I have never had a more pleasant experience purchasing a vehicle. I 100% recommend iAutohaus for your next car purchase. More

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Exact service that every customer should receive! It was perfect. I bought my second vehicle from iAutohaus and couldn’t recommend anyone better. It was perfect. I bought my second vehicle from iAutohaus and couldn’t recommend anyone better. More

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Great dealership in Tempe AZ. Very nice showroom and workshop, extremely clean. Family owned business, Wesley and Christopher are very knowledgeable and take the time to answer Very nice showroom and workshop, extremely clean. Family owned business, Wesley and Christopher are very knowledgeable and take the time to answer all you questions, with no pressure at all. Would definitely recommend and would not hesitate to engage in business with them again. More

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