Joan Fernandez
Joan Fernandez at Vera Cadillac

Joan Fernandez

Sales Consultant

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Joan Fernandez

August 11, 2025

Dealership Rating
Employee Rating

5+ stars excellent great service 15 years happy with Vera service thank you 😊 superb 👏👏 thanks More

by fazrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 07, 2025

Dealership Rating
Employee Rating

Great service very professional staffing would recommend to all would come back and buy another car soon More

by bluebyu2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2025

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 04, 2025

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Employee Rating

Great services, excellent customer services and easy process. My family and I are very happy. I highly recommend. More

by garciajailer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza, Giuseppe Higuera

Mar 04, 2025

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

January 17, 2025

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It has a long lead time to wait for an appointment, and service can take several days. Very nice people, and great quality of work. More

by john
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Edwin in service is great!

Jan 18, 2025

Vera Cadillac responded

Thank you, John, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

January 09, 2025

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Employee Rating

I recently purchased a new car for my son, and I couldn’t be happier with the exceptional service provided by Jorge, Joan, Giuseppe, and Ulises. From start to finish, they made the entire process incredibly More

by f_porro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2025

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. Jorge, Giuseppe and Ulises appreciate your business and hope to see you again soon! Experience The Vera Difference Jorge Morales General Sales Manager

December 12, 2024

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Employee Rating

Great attention as soon as you walk in everyone offering you something to drink as well as something to eat. Amazing experience. More

by freddie.vilchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza

Dec 12, 2024

Vera Cadillac responded

Thank you, Freddie, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

November 10, 2024

Dealership Rating
Employee Rating

Me trataron a mi y a mi esposa muy bien (Fue excelente el servicio) Estamos contenyos More

by alvarenga0332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza

Nov 10, 2024

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Jorge Morales General Sales Manager

September 27, 2024

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Employee Rating

Very fast and transparent experience. This is my second purchase at Vera Cadilac and both times have been amazing. More

by acruzbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera , Joan Fernandez

Sep 28, 2024

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2024

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Employee Rating

The employees were very friendly. I was happy with the deal I received. I would recommend my salesman to a friend or family member. More

by mobboss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Carlos Rivera , Yvette Breen

Aug 16, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

May 23, 2024

Dealership Rating
Employee Rating

Excellent Service. The dealer representative Joan was exceptional—professional, knowledgeable, and attentive to my needs. The process was smooth and hassle-free, and I More

by arletisant0210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joan here at Vera Cadillac. Experience The Vera Difference Jorge Morales General Sales Manager

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