JoAnne Kranik

Kenny Ross is an amazing car dealership. They are willing to work with you at every step and make sure you are happy with the results. Roger Hatten was amazing and helped put my mind at ea They are willing to work with you at every step and make sure you are happy with the results. Roger Hatten was amazing and helped put my mind at ease and made sure I knew everything about the vehicle before I purchased it. He has a great sense of humor and puts u at ease at every step. I would definitely travel the 3 hours to come back!! Cassie was extremely helpful with the financing. More

by Jenny Fickes Verified Customer Verified Customer

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My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. GM John Eberlein & his team are always professional. More

by KIMMIE960 Verified Customer Verified Customer

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Ky was friendly and helpful, I have nothing to complain about. Overall satisfied. Wish everyone well about. Overall satisfied. Wish everyone well More

by deanjr308 Verified Customer Verified Customer

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Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei Verified Customer Verified Customer

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After I selected a vehicle the purchasing process was very efficient. Cassandra in the finance department is very good at her job. She explained everything in detail and with a smile. I recommend she get very efficient. Cassandra in the finance department is very good at her job. She explained everything in detail and with a smile. I recommend she gets a raise. Also the salesman, Alex is very knowledgeable about the vehicles. Overall, a great experience. More

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I overpaid that’s my fault. I should’ve walked away. I’m familiar with high-pressure sales and I let them get me anyway. I should’ve walked away. I’m familiar with high-pressure sales and I let them get me anyway. More

by j24carl Verified Customer Verified Customer

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Best truck purchase experience. Alex the salesman made the experience stress free and easy. He found us the truck we wanted negotiated and Ray sealed the deal. Cassandra was wo derf Alex the salesman made the experience stress free and easy. He found us the truck we wanted negotiated and Ray sealed the deal. Cassandra was wo derful with the loan financing with her knowledge and quick process. All in all a great experience. We will be back for our next truck! More

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Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. Awesome job. More

by stevenphotographs Verified Customer Verified Customer

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Great customer service and knowledgeable, they made my car buying experience very pleasant and quick. car buying experience very pleasant and quick. More

by rhutchison369 Verified Customer Verified Customer

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Hannah was an awesome advocate for Kenny Ross and the industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the oth industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the other hand, were a bit more concerning. I tried to be kind to not question them, but then I was told they are only for a certain number of years. When I asked if they are required, the other woman told me yes, yet I had to sign to accept the options. Very shady, yet I was told that that is why they gave a discount. On top of that, once I purchased the car and saw that it was only 80% charged, they said that they would not allow me to charge it overnight and pick it up in the morning, but they owe me a “complimentary” charge the next time I’m in, like I have time to just randomly drop my car off for hours to charge. As sweet and kind as Hannah was, they end of the transaction left a very sour taste in my mouth. More

by leo.v.morrow Verified Customer Verified Customer

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