Jing Lau
Jing Lau at Herb Chambers BMW of Boston

Jing Lau

Client Advisor

Herb Chambers BMW of Boston

1168 Commonwealth Ave
Boston, MA 02134

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62 Reviews
not yet
rated

62 Reviews

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62 Reviews of Jing Lau

April 04, 2026

Dealership Rating
Employee Rating

Jing. Ian and Omar were great. Everything was done without being pushy on both sides. On trade in day, in and out in less than 2 hours, they handled litera More

by jconers15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar , Ian the recent BU grad. Remembered I had a back issue after only meeting during a test drive

Apr 08, 2026

Herb Chambers BMW of Boston responded

:-) Wow! Thank you for rating us so many stars!

December 31, 2022

Dealership Rating
Employee Rating

Jing was fantastic and made the car buying process smooth and easy. As a long time customer, I always appreciate the great service/experience More

by T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie George

Jan 04, 2023

Herb Chambers BMW of Boston responded

Thank you for your continued support of the Herb Chambers BMW of Boston team! We're happy to hear Jing made your recent purchase a smooth one and we look forward to seeing you again next time. Take care!

September 26, 2022

Dealership Rating
Employee Rating

Had a great experience with Herb Chambers BMW of Boston. All cars were fairly priced. Great customer service by (Jasper Abreau - Sales Manager and Jing Lau - Sales Rep)…they were both very professional and More

by mayuraboosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jasper Abreu, David Torres

Sep 27, 2022

Herb Chambers BMW of Boston responded

Thanks for the five stars, Mayura! We're honored to hear that your visit here at Herb Chambers BMW of Boston was such a positive one and that both Jasper and Jing could assist you. We hope to see you back!

August 12, 2022

Dealership Rating
Employee Rating

Very professional dealership that focuses on helping customers find what they need instead of “selling”. Pricing is transparent and services are prompt. More

by June
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Torres

Aug 12, 2022

Herb Chambers BMW of Boston responded

Thanks for the five stars, June! We're glad to hear that your visit with us was such a positive one. We hope to see you back! -Herb Chambers BMW of Boston

June 16, 2022

Dealership Rating
Employee Rating

Great experience from start to finish. The car I was test driving was in front and ready to go when I got there. Every employee I interacted with while there was kind, professional and kno More

by katyg7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar

Jun 16, 2022

Herb Chambers BMW of Boston responded

Thank you for the five stars, Katy! We hope to see you back here at Herb Chambers BMW of Boston for all of your future auto needs.

September 18, 2021

Dealership Rating
Employee Rating

My experience at Herb Chambers was great. Jing Lau was professional and welcoming. He got the job done easily and stayed in contact with me through his personal number. Thank you Jing! More

by sugaray308
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar

Sep 20, 2021

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're glad to hear that Jing took such great care of you during your visit and we'll be sure to pass along your kind comments to him. Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out if there's anything else we can do for you!

September 09, 2021

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Employee Rating

My wife and I just had the best experience thanks to Badis Boussetta. The hole purchase was simple and he delivered on the exact day he said he would ( my wife’s birthday) witch was earlier then it was More

by NickCampbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Badis Boussetta, Badis Boussetta

Sep 10, 2021

Herb Chambers BMW of Boston responded

Thank you, Nick! We're glad you both had a positive experience with Badis! We appreciate your awesome review and five-star rating! Enjoy your new ride!

August 09, 2021

Dealership Rating

My wife and I had the pleasure of working with Jing Lau to lease a new BMW. This was the best dealership experience we’ve ever had. Jing’s knowledge, experience, communication and professionalism exceeded More

by Builder1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar , Michael Perry

Aug 10, 2021

Herb Chambers BMW of Boston responded

Thank you for the awesome five-star review! We're happy Jing and the Herb Chambers BMW of Boston team helped you and your wife find the perfect new BMW! We look forward to seeing you for your first oil change!

May 14, 2021

Dealership Rating
Employee Rating

My wife and I recently worked with Jing Lau at Herb Chambers BMW. Jing was highly professional and went above and beyond during our car buying process. We couldn’t be happier with our new BMW and much More

by rmurphy27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar

May 14, 2021

Herb Chambers BMW of Boston responded

Congratulations on your new BMW purchase! We're so thrilled to hear Jing could give you the level of care you deserved and made the process as seamless as possible! Thanks for leaving your five-star review and for being part of our Herb Chambers BMW of Boston family!

March 26, 2021

Dealership Rating
Employee Rating

Jing Lau was wonderful ... Though our first impression was not good ... We arrived at our appt time to be told the vehicle we scheduled to test drive and buy was not at the dealership ... Was told it was More

by DPATSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Omar , Jasper Abreu, John Wintle

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