Jimmy Belshe

Establishment was exceptional, very nice staff. Sloane was very helpful with assisting our family last month. Sloane was very helpful with assisting our family last month. More

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Great experience, everyone was nice and Sloane was very helpful. Highly recommend looking here for a vehicle helpful. Highly recommend looking here for a vehicle More

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Evan and Jim were great to work with. Was able to look over the motorhome at my leisure. Was able to look over the motorhome at my leisure. More

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Amazing Car buying experience I have been in the market for a Truck to replace my current car, that I have had for a couple of years now. I looked at another dealership in the are I have been in the market for a Truck to replace my current car, that I have had for a couple of years now. I looked at another dealership in the area but happened to see a sign of Laird Noller saying they would help if you have bad credit or no credit. I went home and applied online and received an email from Makenzie Bell, asking what kind of truck I was looking for and some basic questions. After an hour of emailing back and forth she had an appointment booked for me at the used car center on Monday. My salesman was Jim Belshe, before I even made it to his desk the manager Morgan Franklin came out and made introductions and made sure I had everything I needed. He offered me coffee and water and went and let Mr. Belshe know I was here. Mr. Belshe took me back to his cubicle and I pulled up a chair and we started talking about what I was looking for. Mr. Belshe was very attentive to my needs, desires for a vehicle and was not at pushy to get me into something I was not able to afford (like the other dealership did, heck I was not even greeted by a manager or offered anything at the other place) I felt very comfortable talking with Mr. Belshe and felt very good about my experience thus far, was kind of expecting the hard sell, not the case. I had my eye on 2 different vehicles, a 2008 GMC Canyon and a 2008 Ford F-150, after getting the information, he said he had a few ideas but wanted to talk to his manager first. After a brief wait, he came back and gave me the lowdown. Based on what I was able to afford we decided on looking at the Canyon, it was over at the service shop, so we walked up there to take a look at. I liked what I saw and it was very comfortable to sit in. Mr. Belshe got the keys and started the truck up very nice and quiet engine. He than drove it around the lot to see if he could recreate the issue the service department was noticing with it. Finally he asked if I wanted to take it for a drive, we drove it out to Rice road and back with no issues. I said I was very interested in purchasing the vehicle, mind you I had not planned on getting it today as my credit is shot after working at my last job for a year and not getting anywhere financially. He said lets see what we can do, after a mountain of paperwork and Mr. Belshe and his manager saying they will get the minor gremlins worked out (needed the codes reprogrammed and the water pump needed fixed). He walked me over to the finance office, granted I was thinking to myself, my credit sucks they are going to laugh me out of the building, but I was standing behind their promise to work with bad credit or credit being rebuilt. After what seemed like an eternity (only about 20 min) Mr. Belshe came out and got me in to see the finance officer, I do apologize in the world wind, I forgot his name. The finance officer invited me in and Mr. Belshe stepped out. The finance officer thoroughly went over all my options, I had to put a down deposit down but I said was not able to pay the full amount what could we do? He excused himself to call his manager who was in a meeting and they agreed on half that day and half on my next pay period. I am like where do I sign. The finance officer and Laird Noller, got me an amazing interest rate for my credit, a payment I could afford. Plus they allowed me to keep my car until my new truck was reprogrammed and the issues were solved. I walked into Laird Noller at 1115 am and walked out a little after 230pm. At no time did I feel pressure to buy a newer car or one that was out of my price range. It took some time finagling the finances, appraising my old car and going over the offer with a fine tooth comb. From emailing and finally meeting Makenzie Bell, to the Used Car Manager Morgan Franklin, the finance officer that took care of me ( I apologize for forgetting his name) I felt like a member of family not just another sale or a walking wallet. (Yes I was a little jaded from my dealings with the other dealership). I say run do not walk to Laird Noller for your next vehicle, I know I will definitely return in the future when I am ready to upgrade my GMC Canyon in a couple years.. Thank you for an amazing and relaxing experience you made my car buying experience painless and relaxing. More

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Recall service Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehic Work completed in a timely manner and transported from dealership to place of work then from place of work back to service department to pick up vehicle. More

by schmittd52 Verified Customer Verified Customer

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Quality care and attention I took my truck in for basic service and mentioned an issue I had recently. The service manager recognized the issue I had and quickly pulled up a se I took my truck in for basic service and mentioned an issue I had recently. The service manager recognized the issue I had and quickly pulled up a service bulletin on the issue. After ordering the repair parts he was able to get my truck in and taken care of in just a couple of days. The issue was fixed at no charge or inconvenience to me. More

by itsdabits Verified Customer Verified Customer

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Polite and courteous The service personnel was nice and polite. The rental car was also courteous and polite. The courteous driver was very respectful. I love when I come The service personnel was nice and polite. The rental car was also courteous and polite. The courteous driver was very respectful. I love when I come to Laird Noller ford. More

by ERICHHENNING Verified Customer Verified Customer

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Review Jim was very great to work with, he made the process simple and understandable. He followed up a couple days later to see how we liked the vehicle and Jim was very great to work with, he made the process simple and understandable. He followed up a couple days later to see how we liked the vehicle and was able to answer more questions I had about the truck. If we buy any more vehicles in the future we will be sure to visit laird noller More

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Jim was awesome! The whole staff was really friendly! We came in looking for a larger truck and we found just what we wanted! Thank you Laird Noller! The whole staff was really friendly! We came in looking for a larger truck and we found just what we wanted! Thank you Laird Noller! More

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the best way to keep a vehicle running They have taken care of my 2017 Expedition for the last year and have never had any issues with the service it gets. They do what it needs and haven't They have taken care of my 2017 Expedition for the last year and have never had any issues with the service it gets. They do what it needs and haven't asked for unneeded services at any time. I am a satisfied customer and will continue to use them for repairs and service on my Expedition. More

by marvin_bunting Verified Customer Verified Customer

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