Jim Watts | Page 64

South Hills Kia is a wonderful dealeeship I have been a customer for years and always treated like family. Always extremly nice and wondrrful to deal with. customer for years and always treated like family. Always extremly nice and wondrrful to deal with. More

by peters3831 Verified Customer Verified Customer

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Worst service department I've ever had to deal with. I was told several times they would be in touch, had to go to the dealership just so I could get info on my vehicles status. Was told on several occasi was told several times they would be in touch, had to go to the dealership just so I could get info on my vehicles status. Was told on several occasions "you'll have your car back in 2-3 days. 3 months to get it back. I'll never take my vehicle there again. More

by DENNISBUSH1978 Verified Customer Verified Customer

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Had to order parts a few times and the parts guy is good. Your service people where you pull in the stalls and courteous and easy to work with. I just know one sales person and that’s Leann. She is the best. Your service people where you pull in the stalls and courteous and easy to work with. I just know one sales person and that’s Leann. She is the best. When my daughter goes looking for a new car that who I would go see. More

by jladzinski54 Verified Customer Verified Customer

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South Hills Kia dealership has been excellent in every way on servicing my vehicle for many years. I will buy my next Kia from them! way on servicing my vehicle for many years. I will buy my next Kia from them! More

by Driscollfinancial Verified Customer Verified Customer

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Fast and efficient Got in very quickly. Service department kept me informed of the progress of the repair and cost. Picking up the car was also quick and efficient. Got in very quickly. Service department kept me informed of the progress of the repair and cost. Picking up the car was also quick and efficient. More

by kim.christian Verified Customer Verified Customer

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The communication and attention to detail. This is what accounted for the low score. KIA is good attention to detail is a skill that is expectet accounted for the low score. KIA is good attention to detail is a skill that is expectet More

by c.banish Verified Customer Verified Customer

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Great experience I dealt with Jim Watts to get my car inspected and the transmission checked out. We did everything through email, I dropped it off and picked up the I dealt with Jim Watts to get my car inspected and the transmission checked out. We did everything through email, I dropped it off and picked up the next day... Easy as Pie! Thanks Jim! More

by Hamster... Verified Customer Verified Customer

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As usual, excellent and speedy service!! Staff was very helpful and professional! I will be returning for service needs on M y 2020 KIA Telluride. helpful and professional! I will be returning for service needs on M y 2020 KIA Telluride. More

by SHEYDA BELLI Verified Customer Verified Customer

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Flat Tire replacement Called first thing Monday morning to have a flat tire replaced. Dropped off car and by 10:30 they had it fixed., They also fixed a puncture in another Called first thing Monday morning to have a flat tire replaced. Dropped off car and by 10:30 they had it fixed., They also fixed a puncture in another tire at no charge. Excellent service. More

by meflanagan200 Verified Customer Verified Customer

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maybe, maybe not This is the third time I've had to reschedule appointments here. This most recent one was a similar mess. We had the appointment set. I get a text This is the third time I've had to reschedule appointments here. This most recent one was a similar mess. We had the appointment set. I get a text reminder about the appointment the day before. I replied back to the message twice and left messages to verify the part was there. No replies or callbacks until we didn't take the car in; which I said I wasn't going to do unless I heard back. When I did get the callback I was told the part wasn't in and that it had been returned after 30 days. That was nice to hear since no one called to tell me the part had come in the first place. And this was after 2+ months from requesting the warranty repair. When we got the callback they said they would reorder the part and that it would be in within 2 days or so. I thought this interesting since it apparently took 6 weeks or so presumably to come in the first time. Anyway, the part came in and the appointment was rescheduled, I added on additional services all of which were completed in that visit and at very reasonable prices. More

by bob@priorityrealty.net Verified Customer Verified Customer

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