Jim Thezan

I purchased my vehicle from Alfa Romeo Orland Park on February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing February 19, 2024, and my experience has been extremely disappointing. Within a month, the check engine light came on, and I learned that the timing belt was faulty and needed repair. Despite my attempts to seek recourse, Alfa Romeo has shown little to no action. This failure violates the Implied Warranty of Merchantability, as it significantly impacts the vehicle's safety and function. Additionally, under Illinois Consumer Law, consumers are protected from deceptive practices, making this experience even more frustrating. I cannot recommend this dealership due to their unethical business practices. More

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Very courteous staff and Good selection of Alfas. Joe spent a lot of time with us. Joe spent a lot of time with us. More

by KATHYRAGO Verified Customer Verified Customer

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Awesome service and cooler than two Corey’s. Would probably return for more awesome cars Would probably return for more awesome cars More

by DNRYAN Verified Customer Verified Customer

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The customer service was wonderful. They explained everything in detail. I will definitely return again for future service. They explained everything in detail. I will definitely return again for future service. More

by MYDESTINI316 Verified Customer Verified Customer

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Best price is offered. Best financing is offered. Best value on trade in is offered. Tremendous preparation and efficiency. Josh and Bill are both friendly and excelle Best financing is offered. Best value on trade in is offered. Tremendous preparation and efficiency. Josh and Bill are both friendly and excellent to work with. More

by GIANNIPIGA70 Verified Customer Verified Customer

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I would first like to say in all my years of buying a car this is the best dealership ever. These are the most professional individuals ever I have come across. Josh is the awesome Manager, his interpersonal this is the best dealership ever. These are the most professional individuals ever I have come across. Josh is the awesome Manager, his interpersonal skills and his passion about helping me really made me feel welcome. He wasn’t rushing the process he was patience because I can be a handful sometimes. Thanks for being the best, and walking me through the process. More

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Friendly sales staff with no pressure. Its was a great buying experience all around. Thanks! Its was a great buying experience all around. Thanks! More

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Very helpful in sales and informative regarding cars and warranties . My salesman was very attentive and worked with me in order to get the results I was seeking. I love my car warranties . My salesman was very attentive and worked with me in order to get the results I was seeking. I love my car More

by DEPARKER4921 Verified Customer Verified Customer

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We had an excellent experience here! We came to drive some Alfas because we weren’t quite sure what we wanted. The staff was so knowledgeable and helpful, especially Josh! We were allowe We came to drive some Alfas because we weren’t quite sure what we wanted. The staff was so knowledgeable and helpful, especially Josh! We were allowed to drive anything on the lot, and were even loaned a vehicle to test when we went to lunch. There was never any pressure or bull# being thrown at us like other dealers we’ve been to, including no pressure to trade in our current vehicle. The entire experience was great! So great, that we purchased a 2022 Alfa Romeo Stelvio! I would not only return myself, but would also highly recommend Joe Rizza to anyone! More

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Working with Jim Thezon on the purchase of my Stelvio was seamless. Such a pleasure. Everyone was so helpful in making sure when I left that all my questions were answered. I would highly recommend Joe Rizza seamless. Such a pleasure. Everyone was so helpful in making sure when I left that all my questions were answered. I would highly recommend Joe Rizza to anyone looking to purchase a new vehicle. More

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