Jim Tessmer

I recently had the pleasure of purchasing a vehicle from Genesis of Milwaukee, and I can't say enough good things about my experience. From the moment I stepped onto the lot, the team made me feel welcome, Genesis of Milwaukee, and I can't say enough good things about my experience. From the moment I stepped onto the lot, the team made me feel welcome, and the entire process was smooth and hassle-free. A special shout-out goes to Justin, my salesperson, who went above and beyond to make sure I found the perfect car. He was knowledgeable, professional, and truly listened to what I was looking for. Justin took the time to explain all the features of the Genesis models and answered all of my questions without any pressure. His expertise made the decision-making process much easier, and he made sure I was completely comfortable every step of the way. The dealership itself is top-notch – clean, organized, and with a great selection of vehicles. I felt valued as a customer, and the overall experience was stress-free. If you're looking for a premium car and exceptional service, I highly recommend Genesis of Milwaukee and working with Justin. It was a great experience from start to finish, and I’m loving my new car! More

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I recently had an outstanding experience at Genesis of Milwaukee, thanks to the exceptional team there. After trading in my minivan, I worked closely with Justin, who was incredibly knowledgeable and atte Milwaukee, thanks to the exceptional team there. After trading in my minivan, I worked closely with Justin, who was incredibly knowledgeable and attentive throughout the entire process. He took the time to understand my needs and helped me find the perfect new vehicle, making the experience enjoyable and stress-free and at no time did I feel pressured. Chris, the finance manager, was equally impressive. He clearly explained all my options and worked diligently to secure the best financing for me. I felt well-informed and confident in my decisions, which made a huge difference in comparison to other places I shopped. Jim, the general manager, also deserves a shout-out for fostering such a positive atmosphere. His commitment to customer satisfaction was evident and really elevated the entire experience. Overall, Boucher exceeded my expectations, and I couldn’t be happier with my new car! Highly recommend this dealership if you’re in the market for a vehicle. Ask for Justin! More

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I had a great experience working with Brady at the Genesis Dealership, he was well informed and I got a great deal! Genesis Dealership, he was well informed and I got a great deal! More

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A very fair and accommodating experience. I highly recommend Genesis of Milwaukee. I worked with Brady Ryan and Jim Tessmer. Both really great people who treated us fairly and honestly. I I highly recommend Genesis of Milwaukee. I worked with Brady Ryan and Jim Tessmer. Both really great people who treated us fairly and honestly. I never felt like I was dealing with someone trying to take advantage. More

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Great experience, lots of inventory to browse on the lot. Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the financ Xander, my sales person was wonderful to work with. Responsive and thorough. Overall a great experience from the first time I walked in to the finance office and vehicle delivery. Thank you! More

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I could not recommend their service dept. more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel ha more highly. I just got a new G70 and for some unknown reason one of the tires was an older tire that didn't match the factory tires and the wheel had some curb rash scrapes. Since it was new and they could not get the previous Michelin model that was on the car, they replaced all four tires as well as had the wheel damage repaired! I was very pleasantly surprised, I give them my highest recommendation. Their staff is very friendly and professional as well. Looking forward to 3 years of top notch service. More

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We were interested in trading our '15 Genesis in on a GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which GV70. We worked with, and had interactions with two reps at Genesis of Waukesha, both were very professional to work with. The end result of which created a positive buying experience. Darlene Larsen was key as we navigated through all aspects within the details of the trade/purchase. I would and will recommend family and friends to reach out to her if they're in need of a vehicle going forward. More

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The dealership was clean and offered snacks and beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi. beverages. The sales people are very helpful and friendly. I highly recommend Gordy Bouchet Hyundai in waukesha Wi. More

by Tanya Verified Customer Verified Customer

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Just moved to the area and completed my first visit to Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was su Genesis of Waukesha. The maintenance team is very helpful and efficient. They walked me through exactly what maintenance was needed and what was suggested. I will return for my next service. More

by alh0701 Verified Customer Verified Customer

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Would not touch them again with a ten foor pole. Fradulent 'Service Charge' ($399.00) added to sales price after the price was agreed upon. And then tell me 4 mis-statements of why the Service Char Fradulent 'Service Charge' ($399.00) added to sales price after the price was agreed upon. And then tell me 4 mis-statements of why the Service Charge was added. In my opinion, adding to the profit on the sale by creating a 'Service Fee' and then open the possibility to book it as an expense for tax purposes. I consider it grossly deceptive and misleading when questioned about the charge. I later called and spoke with the Service Mgr. regarding what I believed were clutch issues. He informed me that the automatic transmission does not have a clutch. If you look on line Hyundai clealy identifies Dual (2) clutches. He stated they could not even merely look at the Kona for 30 days. The Kona was sold as Certifiied. I simple would not do business with them again and certainly not recommend them to others. James Beall More

by JRBCCN Verified Customer Verified Customer

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