Jim Spink

The salespeople were helpful, they got us out quickly. My only problem with the dealership is the online price does not reflect a $1049 "dealer installed accessories". This is only a detailing they do to My only problem with the dealership is the online price does not reflect a $1049 "dealer installed accessories". This is only a detailing they do to the used cars. There is no way to opt-out and the price is not negotiable. So you go in to buy a car at the online price and find out it costs $1049 more, plus doc fees, taxes, registration. We all expect the normal added costs, but the non-negotiable "accessories" really didn't sit well. More

by chevyc0323 Verified Customer Verified Customer

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Finance process way too long, very little explanation, if anything was optional it was never mentioned. Later no one would answer if any of the many costs were optional. I did not ask because I thought cost anything was optional it was never mentioned. Later no one would answer if any of the many costs were optional. I did not ask because I thought cost was down to basics but when later reviewing paper work felt that items may have been optional, asked managers, finance and more and could never get a straight answer. More

by deborahcarlson11 Verified Customer Verified Customer

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Took forever to get through purchasing. So long we almost walked out. And I think we could have gotten a better deal. Wish the salesman would have done so instead of the minimum. So long we almost walked out. And I think we could have gotten a better deal. Wish the salesman would have done so instead of the minimum. More

by paganj Verified Customer Verified Customer

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I went into Honda to test drive a car and left with a CR-V Hybrid. The team of people I worked with were amazing. They helped me get my dream car. They even fed us lunch! It was a wonderful experience! T CR-V Hybrid. The team of people I worked with were amazing. They helped me get my dream car. They even fed us lunch! It was a wonderful experience! Thank you Team Honda. More

by cmcmanaman1 Verified Customer Verified Customer

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Dealer was clean and welcoming. Sale rep was very helpful. Would recommend this dealer to others. Sale rep was very helpful. Would recommend this dealer to others. More

by redbyrd29 Verified Customer Verified Customer

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They got me a loan with my bad credit score thankful for all their efforts in a short period of time. all their efforts in a short period of time. More

by packer_backerus Verified Customer Verified Customer

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Im on my 7th Honda and I've always been satisfied with them especially the Ridgeline I have now. them especially the Ridgeline I have now. More

by daniellangel2 Verified Customer Verified Customer

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I was happy with the selection of cars. We were looking for a car for my mother who is on a fixed income. Our sales person was quick to get us cars to test drive. I was disappointed that I We were looking for a car for my mother who is on a fixed income. Our sales person was quick to get us cars to test drive. I was disappointed that I couldn’t talk any more off the cost of the car. I was also disappointed that we had to wait 45 minutes to talk the finance person. I finally got fed up and walked over to the finance office. I was disappointed to see the finance person sitting and talking to a colleague as we were waiting. They hopped up and said he just arrived. I wasn’t planning on writing a review because our time at your dealership wasn’t the best but since I keep receiving the survey. Here you go. More

by Lbeinhauer Verified Customer Verified Customer

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Have great experiences working with Sam Waddell as my service coordinator. Takes his time explaining any concerns or what work has been completed or any issues and has great communication skills . Goes t service coordinator. Takes his time explaining any concerns or what work has been completed or any issues and has great communication skills . Goes the extra mile to provide great customer service ! Is aware that we drive a distance and wait for our service , this has been no issue and he ensures work is completed in a timely manner with no less care taken . Very enjoyable process working with Honda and their exceptional service department ! More

by spaniel2453 Verified Customer Verified Customer

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Although the salesperson who helped me during my visit was kind and knowledgeable, I am upset that it was not disclosed to me upfront that the add-ons (approximately $2300) are preinstalled such as antith was kind and knowledgeable, I am upset that it was not disclosed to me upfront that the add-ons (approximately $2300) are preinstalled such as antitheft system, windshield repellant, and paint protection. I was not aware of these add-ons until I was signing paperwork with the finance manager. I went back and forth with the salesperson because I do not need the add-ons, but apparently these “cannot be removed” and all vehicles have them preinstalled. Despite being misled by the salesperson, what prompted me to write this bad review is the terrible customer service from the finance manager, Amos Longanecker. He is rude with a nasty attitude and unfriendly demeanor. It’s very apparent that he doesn’t care about customers-after all, he isn’t a salesperson since he handles finances. More

by jaynie.linsangan Verified Customer Verified Customer

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